Program Coordinator Ii - 60008133

Job Responsibilities

This is an Internal Posting

The South Carolina Department of Administration’s Office of Executive Policy and Programs (OEPP) is seeking an experienced Program Coordinator II. Under general supervision, this position will log and route constituent mail, respond to constituent concerns, prepare correspondence and assist the OEPP Director with special projects.

Responsibilities Of The Program Coordinator II

• Resolve constituent concerns by phone, email or in person by listening to issue(s), researching if necessary and making the appropriate referral. Provide appropriate follow-up as needed. Track case and update as necessary using constituent tracking system. Keep director abreast of trending or concerning issues.
• Assist the Director with special projects within the Office of Executive Policy and Programs.
• Sort incoming correspondence to the governor/lt. governor, and properly scan, log, and assign to the appropriate staff member. Work with ombudsman staff to coordinate assignment and reassignments and potential responses.
• Assist division director with managing the day-to-day operations of the small and minority business office. Coordinate SMBCC leave requests and approved working times. Receive and enter small and minority business applications in tracking system. Assist SMBCC staff with reviewing applications to determine if applicant qualifies for certification. Assist with processing approvals or denials. Assist in answering applicant questions and scheduling site visits.

Minimum And Additional Requirements

A bachelor's degree and relevant program experience.

Additional Requirements

• Maintain effective working relationships
• Ability to interpret laws, regulations, policies, and procedures
• Ability to communicate effectively. Proficient with Microsoft Suite

Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Department may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.

Preferred Qualifications

Additional Comments

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees:

• 13 paid holidays
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
• 15 days annual (vacation) leave per year
• Paid parental leave
• 15 days sick leave per year
• State Retirement Plan and Deferred Compensation Programs