Program Assistant Jobs

Summary

Overview

This position is responsible for the provision of a wide range of administrative duties supporting the programming at the Family Reentry New Haven office including Domestic Violence programs, and Behavioral Health programming.

The position will support, and work in concert with, the program’s clinicians, coordinators, and prescribers and be the liaison between the program and the JBCSSD referral source.

Responsibilities

DUTIES AND RESPONSIBILITIES

• Adheres to best practices related to gender responsive and trauma informed strategies.
• Check in all clients and visitors, including obtaining insurance information.
• Assists in the development of adequate data management protocols.
• Maintaining electronic and physical files, responsible for data entry Contractor Data Collection System (CSDS) case notes, attendance, and group rosters.
• Cultivates and maintains professional relationships with community partners to facilitate referrals of clients and build a supportive network/partnership.
• Provide administrative operations support to BH Program Director, DV Program Director, Program Coordinator and DV Intake Coordinator.
• Will work closely with the clinician to assist clients in accessing with various community resources including assisting with benefits applications.
• Responsible for incoming calls and assist with the upkeep of program group scheduling.
• All other duties as assigned by the BH Program Director, DV Program Director, Senior Program Coordinator, and Program Coordinator.

Qualifications

Qualifications

• Experience with Excel, Microsoft 365, Microsoft Word and database portals required
• Minimum 2 years’ experience working in an office setting providing customer services both on and in person required
• Experience with Data collection and submission required
• Fluency in Spanish is preferred.
• Minimum of High School Diploma associates degree or administrative training certificate preferred.

CRJ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.