Production Coordinator Jobs

We are seeking a highly organized and detail-oriented Sales / Pre-Production Coordinator to join our dynamic team in the fast-paced world of the apparel industry. As a Sales/Pre-Production Coordinator, you will be responsible for managing the coordination and execution of our sales orders, pre-production and customer service. This role requires exceptional communication skills, strong multitasking abilities, organizational skills and a passion for delivering high-quality products to our customers.

Responsibilities:

- Coordinate and manage the sales process from order placement to final matrix, ensuring timely and accurate execution.

- Collaborate closely with the sales team, art department, and production team to gather and clarify order details, specifications, and timelines.

- Monitor and track art and sales progress, identifying and resolving potential bottlenecks or delays.

- Communicate regularly with the sales and design team providing updates on order status, quote approval, and any changes or issues that may arise.

- Act as a liaison between the sales team and customers, ensuring clear and timely communication regarding any changes or updates to decks and quotes.

- Support the sales team by addressing inquiries related to order status, product availability, and delivery schedules.

- Maintain accurate and up-to-date records and documentation related to decks and quotes.

- Proactively follow up with customers to ensure their satisfaction with the shipped goods and address any post-delivery issues or concerns.

- Maintain a customer-centric approach, striving to exceed customer expectations and build long-lasting relationships.

- Collaborate with the sales and design teams to gather feedback from customers and identify opportunities for improvement in product offerings and customer experience.

- Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the CRM system.

- Continuously improve customer service processes and practices by identifying areas for

optimization and implementing appropriate solutions.

Requirements:

- Bachelor's degree in business administration, supply chain management, or a related field (or equivalent work experience).

- Proven experience in production coordination or sales support within the apparel industry is highly desirable.

- Strong organizational skills with the ability to handle multiple projects simultaneously and meet deadlines.

- Excellent communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams.

- Proficiency in using productivity tools and software, such as Microsoft Office Suite, Google Drive and project management systems such as NetSuite.

- Knowledge of production processes and supply chain management in the apparel industry is a plus.

- Attention to detail and commitment to delivering high-quality work.

- Problem-solving skills and the ability to adapt quickly to changing priorities.

- A self-motivated and proactive mindset, with the ability to work independently as well as part of a team.

Join our passionate and dedicated team and contribute to the success of our thriving apparel company. If you are driven, detail-oriented, and eager to play a pivotal role in coordinating sales and pre production processes, we invite you to apply. Please submit your resume, along with a cover letter highlighting your relevant experience and why you believe you would be a great fit for this position.

Benefits:

- Medical benefits

- Dental and Visual available

- Paid vacation, sick, and holiday time.

- Pet Insurance available

- Yearly bonuses

Please submit resume and brief cover letter through Malakye.com