Product Researcher Jobs

Job Summary

The Product Researcher provides input into the overall methodology and completes usability testing and research for assigned projects. This includes partnering closely with Architects, Designers, Prototypes, and Content Developers to deliver quality and timely research results and information to project teams in support of the design process.

To be successful, the Product Researcher must be highly knowledgeable of usability, testing facilitation, persona development and research methods. This role must also work cross-functionally, fostering relationships with key manager and individual contributor level partners across the enterprise.

About the Team

Lowe’s Digital Commerce & Omni-Channel organization serves our customers’ needs through innovative E-Commerce technologies. We offer our customers best in class digital experiences that fit their needs, where they are. Our team of experts and software capabilities provides a full complement of products and services for Pros and DIY Consumers alike, enabling a Total Home solution for every need in the home. Foundational to this strategy is providing customers one of the world’s most customer-centric, omni-channel retail experiences. We’re guided by our mission: Together, deliver the right home improvement products, with the best service and value, across every channel and community we serve.

Qualifications

Minimum Qualifications

• Bachelor's Degree in Anthropology, Psychology, Human-Computer Interaction, Human Factors, or related field (or equivalent work experience in a related field)

• 3 years of experience in UX Research or Product Management

• Experience running small/mid-sized usability and research studies

Preferred Qualifications

• Bachelor's Degree in Experimental or Cognitive Psychology, Anthropology, or related field

• Experience working in a product design function

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.