Product Manager Ii - Search & Browse

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

WHAT YOU'LL DO IN THIS ROLE

Welcome to Product Management at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.

Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.

Millions of Athletes come to Dick’s Sporting Goods every day, exploring, finding and discovering new training and gear that will inspire them and help them achieve their goals on the field, trail, court, studio and anywhere they pursue their passions.

As a Product Manager II of the eCommerce Search & Discovery team, you will help to drive the overall strategy, prioritization, and execution of a more thoughtful and engaging experience for searching, finding and learning about the products Athletes seek. From the journey of Athletes, with varying experience-levels and preferences, and our breadth of categories and sports we serve, the eCommerce product experience is where Dick’s Sporting Goods can bring trusted expertise and inspired storytelling to life online.

In this highly visible role, you will work with team members within the Search & Discovery group, as well as other teams representing the complete eCommerce journey online and in app. Additionally, you will partner with teams from our Marketing and Loyalty domains within DSG Tech, not to mention close collaboration with partners leading Personalization and our eCommerce business.

A successful candidate will demonstrate understanding of eCommerce capabilities and experiences, be a self-starter, with deep experience delivering end-to-end technology products, and experience managing a diverse and engaged stakeholder group. If this sounds like you, your next role may be at DSG Tech, delivering technology and experiences as a trusted outfitter for Athletes on any journey.

As a Product Manager II, you will work closely with other product managers, product designers and software engineers to deliver products and services that align to strategic priorities as well as achieve product-market fit. You will be an active participant in the organization and deliver high-quality products through the following:

Product Strategy
You will define a roadmap for your product in collaboration with your technology peers and stakeholders within a modern development environment. Your roadmap will be based in outcomes, establishing a “voice of the product” that empathizes with your customers’ and stakeholders’ needs.

Data-Driven Decisions
You will establish metrics and measurements for your product domain to report on value delivered. Using lagging and leading indicators’ performance to inform product iterations and prioritization within the roadmap.

Testing and Research
Lean experimentation is a core value within a product team. You will aid in the formulation of hypotheses to coordinate A/B tests, prototypes or research, continually refining the product until the desired outcome is achieved.

Delivery
Part of the job is to manage the backlog. You will create effective user stories as well as lead backlog prioritization and management; performing testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution.

Team Collaboration
Working as a team is essential for success! You will actively participate in stand ups, planning sessions, demos and retrospectives with your team on a weekly basis.

This is a fully remote position.

This role is not eligible for immigration sponsorship.

Job Duties & Responsibilities

Strategy – How you understand and plan within a product team that solves customer problems and drives market impact

Form Strategy & Prioritize Work

• Effectively explains ‘why’ work was prioritized
• Prioritizes product features and capabilities into a product roadmap aligned to outcomes
• Builds the roadmap, collaboratively, based on outcomes
• Uses decision support tools to weigh the competing factors and objectives for a product(s)

Identify Opportunities

• Understands and can lead discovery exercises
• Uses data to identify customer pain points and prioritizes problems for the best business outcomes
• Conducts market research and gathers data to identify Product ROI
• Reviews customer feedback mechanisms to identify trends and patterns
• Identify the right problems and works with Group Product Manager to prioritize the problems for the best business outcomes

Form & Track KPIs/Metrics

• Uses evidence-based influencing skills
• Measures adoption, usage data and business impact of launches to prove ROI
• Builds product objectives and goals in collaboration with key stakeholders
• Gathers data and conducts research to identify Product ROI

Execution – How you support and provide oversight to the design and delivery of solutions to our customers

Enlist & Enable Stakeholders

• Conducts stakeholder identification workshops and creates stakeholder map by product
• Creates and communicates standard stakeholder touchpoints to maintain alignment

Deliver Products/Features

• Proactively identifies dependencies and mitigates risky assumptions
• Builds the release plan (who, what and when) including feature prioritization
• Creates and presents reports on findings, defects, improvements, statuses and risk management
• Identifies and communicates risks associated with shipping features
• Writes and refines user stories to articulate work to be done by software engineering that support outcome delivery
• Participates in Agile ceremonies, including planning, grooming, demos and retrospectives
• Collaborates with third party vendors on day-to-day activities to ensure successful product experiences
• Leads sprint planning or iteration planning meetings
• Runs experimental, beta and pilot programs with early-stage products
• Collaboratively builds the User Story map and corresponding user stories
• Performs validation for production releases, bug fixes and feature requests
• Acts as a trusted advisor and operations teammate within your product domain
• Works closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines
• Troubleshoots defects, participates in root cause analysis & finds solutions for resolution

WHAT WE'RE LOOKING FOR:

• An intermediate understanding of Product Management
• A foundational understanding of Scrum and Agile
• Demonstrated success defining & launching successful products
• A curious attitude and desire to learn
• Knowledge of human-centered design principles
• Ability to effectively collaborate and build relationship with various peer groups
• Ability to balance business objectives and customer needs
• Strong written and verbal communication skills
• Experience working with third party vendors
• A customer-centric view into developing great product experiences and the ability to advocate on a customer’s behalf
• Strong deductive reasoning skills
• Understanding of product lifecycle
• Understanding of software development lifecycle
• Ability to influence cross-functional teams without formal authority

Targeted Pay Range: $83,000 – $138,200. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.

• An intermediate understanding of Product Management
• Understanding of software development lifecycle
• Knowledge of human-centered design principles
• A foundational understanding of Scrum and Agile
• Demonstrated success defining & launching successful products
• Ability to influence cross-functional teams without formal authority
• Experience working with third party vendors
• Ability to balance business objectives and customer needs
• Strong written and verbal communication skills
• A customer-centric view into developing great product experiences and the ability to advocate on a customer’s behalf
• A curious attitude and desire to learn
• Strong deductive reasoning skills
• Ability to effectively collaborate and build relationship with various peer groups
• Understanding of product lifecycle