Employment Type:

Full time

Shift:

Day Shift

Description:

Loyola Medicine, treating the whole person with compassion—to "also treat the human spirit." The Operational Excellence Department seeks a Process Excellence Consultant I to provide leadership and support for the stabilizing, standardizing, simplifying and sustaining of Process Excellence across Loyola Medicine .
Required: Lean Six Sigma Black Belt

In this role, the Process Excellence Consultant I will be responsible for providing leadership and support for the stabilizing, standardizing, simplifying, and sustaining of Process Excellence across Loyola medicine. Actively leads and mentors all levels within Loyola Medicine in developing problem solvers to improve the patient care experience, regulatory goals, and all operational metrics such as: patient safety, quality, cycle time, rework, financial stewardship, and employee satisfaction. Provides seasoned and expert guidance to the leaders of Loyola Medicine in the overall strategy, understanding, and deployment of Process Excellence. Fosters and supports ongoing learning and collaboration to develop the internal muscle within organization to redesign care processes so they are cohesively connected. Develops, trains and mentors on process improvement methodologies with a heavy focus on Lean, Change Acceleration, Rapid Process Improvement and Six Sigma . Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions

Position Responsibilities:

OPERATIONS

Assesses situations, evaluates processes and analyzes data to generate and deploy sustainable improvements. Provides a leadership advisory role in problem solving, responding to challenges and potential risk factors and assisting in identifying, understanding and utilizing process improvement methodologies in order to support the advancement of strategic goals and objectives. Responsible for identifying and articulating process improvement opportunities. Provides on-going communication, consulting and analytical support to leaders, managers, and staff relative to new opportunities and other issues . Works and shares collaboratively within the Health Networks and Ministry Organizations to replicate the learning’s faster and expedite the benefits across the Unified Enterprise Ministry. Emphasis will be placed on having five (5) to seven (7) years of previous experience in driving lean transformational efforts that have resulted in sustained, on-going process improvement and culture change. Clinical improvement related work experience highly desirable. Hands-on facilitation: involved in execution, not just planning of projects. Demonstrated proficiency and expertise to identify and articulate process improvement opportunities and provide authoritative consultation .

EDUCATION AND DEVELOPMENT

Develops and mentors a process improvement mindset and system oriented around:

- Value Stream Management - A3 Thinking – TPS Philosophy and Tools - Key Performance Indicators and Daily Management – Visual Management - Project Management - Change Management 4. Strong influencing, collaboration and partnering skills with the credibility to lead change and develop productive working partnerships with leaders, managers, and staff. A true believer in nurturing teamwork, developing others through mentoring and coaching.

PLANNING

Sets a vision, develops a work plan and works collaboratively with all stakeholders to achieve results on complex healthcare projects.

COMMUNICATION

Serves as primary liaison and technical knowledge resource to leaders, managers and staff at the Ministry Organizations and Health Networks on complex improvement projects with enterprise-wide scope.

SAFETY AND COMPLIANCE

Maintains a working knowledge of applicable Federal, State, and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

15. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Position Requirements:

Minimum Education:

Required:

• 1-3 years of previous job-related experience
• Bachelor's Degree
• Specify Degree(s): Bachelor’s degree in Industrial Engineering, Business or Health Administration or related field or equivalent combination of education and experience

Preferred:

• Master's degree
• 6-10 years of previous job-related experience

Licensure/Certifications:

Required:

• Six Sigma Black Belt- obtained within one year of hire

Required Skills:

• Ability to lead work teams
• Ability to maintain accuracy and consistency
• Ability to finish tasks in a timely manner
• Ability to compile complex reports and develop presentations
• Ability to analyze and interpret data
• Ability to plan, coordinate and develop multiple projects
• Ability to deal with stressful situations
• Ability to communicate verbally
• Ability to work as an effective team member
• Ability to organize workflow
• Ability to function independently and manage own time and work tasks
• Ability to maintain confidentiality
• Ability to deal calmly and courteously with people

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.