Principal Continuous Improvement Jobs

Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
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Responsible for the planning and execution of multiple projects that will translate company strategies into action, deliver significant ROI, reduce risk and achieve strategic objectives. Serves as a mentor and partner with business units to identify future opportunities and supports the business with development initiatives. Serves as a trusted advisor to senior business stakeholders and spearheads innovative solutions, while partnering with key support functions such as Finance, HR and Compliance during implementation. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities
Leads and develops projects, solutions and control plans to deliver measurable improvements and process efficiencies. Drives high productivity and an increase in profitable growth. Deploys best practices across assigned business area delivering a scalable and sustainable best in class operations environment.
Executing strategic performance analysis, gap assessment, and opportunity identification and change implementation for critical processes across the organization.
Designs new processes, works with operations and systems owner for implementation, monitors impact of the change and reports the results.
Supports project pipeline and portfolio development by forging relationships with senior leaders to identify the most critical process improvement opportunities across the company based on the findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee and balanced scorecards.
Builds relationship with key constituents necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change.
Leads the design and development of internal support initiatives to other business areas. Provide external benchmarking, industry best practice identification, evaluation and adoption plans.
Minimum Qualifications
At a minimum, here’s what we need from you:
Bachelor’s Degree in Continuous Improvement, Statistics, Business or related field
6 + years of experience in Project Management, Lean, Six Sigma, Continuous Improvement, Process Management, Policy Management, Strategic Planning or related field
In lieu of degree, 10+ years of experience in Project Management, Lean, Six Sigma, Continuous Improvement, Process Management, Policy Management, Strategic Planning or related field.
Preferred Qualifications
If we had our say, we’d also look for:
Master’s Degree in Continuous Improvement, Statistics, Business or related field
8+ years of experience in Project Management, Lean, Six Sigma, Continuous Improvement, Process Management, Policy Management, Strategic Planning or related field
Lean Six Sigma Black Belt
Project Management Professional (PMP)
Lean Six Sigma Master Belt
Compensation: The base pay for this position generally ranges between $86,500.00 to $145,700.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)