Department Information
This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.
Work Unit
The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services program.
The mission of the Policy Unit is to lead the Colorado Child Support Services (CSS) program by affecting and supporting program policy. The purpose of the work unit is to implement federal requirements of Title IV-D of the Social Security Act; continuously improve the operation of Colorado’s CSS program by designing and implementing changes to Colorado law, state rules and procedures; provide policy support and guidance to the Division; and provide quality supervision and policy guidance to 54 county Child Support units.
Opt in below to receive text message updates on CDHS recruiting events!
CDHSCareers
Description of Job
This position is eligible for hybrid work arrangements. Effective September 2023, employees may be required to report to the office at least 2 days a week. These arrangements are subject to change.
This position exists to be the Staff Authority to the Division of Child Support Services on policy, procedure and regulation. Assigned areas may include 1) Application/Intake, Confidentiality, Medical Support, Non-Disclosure Indicator (NDI), Current/Enforcing, and TANF Cooperation, or 2) Financial, Administrative Reviews, Locate, Case Closure, Emancipation.
This Position Has Three Main Areas Of Responsibility
- Serving as the key staff lead in developing, implementing, and maintaining Division policy, procedure, and regulation in assigned areas.
- Serving as a regional representative to support county child support services programs with policy compliance and performance improvement.
- Providing technical expertise and direction to Division and county child support services staff on activities related to policy, procedure, and regulation in assigned areas.
Minimum Qualifications
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
7 years of professional experience in policy analysis, project management, or working in Child Support Services program.
OR
Bachelor's degree from an accredited institution in a field of study related to the work assignment and three years of professional experience in policy analysis, project management, or working in the Child Support Services program.
Substitutions
Additional appropriate education will substitution for the required experience on a year-for-year basis.
Preferred Qualifications
The following supplemental experience, competencies and abilities are highly desirable for this position and may be considered in selecting the successful candidate:
- Technical assistance and/or training experience
- Excellent writing skills so that information can be communicated clearly
- Ability to balance the needs and intent of the Federal and State guidelines with the needs of stakeholders
- Experience successfully communicating both in verbal and written form to high level audiences
- Ability to creatively analyze and interpret information necessary to make decisions
- Experience with analyzing, implementing and evaluating policy, legislation and/or regulations
- Experience with the Automated Child Support Enforcement System (ACSES)
- Proven organizational and project management skills
Conditions Of Employment
- Occasionally travel to meetings throughout the state.
- Standard background check.
- This position may be required to travel as needed for offsite meetings, conferences and training.
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (
[email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
How To Apply
The Assessment Process
For additional recruiting questions, please contact grace.healy @state.co.us.
About Us
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
- Short- and long-term disability coverage
- Paid life insurance
- Remote work arrangements for eligible positions
- 11 paid holidays per year plus vacation and sick leave
- Medical and dental health plans
- Some positions may qualify for the Public Service Loan Forgiveness Program. For more
- BenefitHub state employee discount program
- Excellent work-life programs, such as flexible schedules, training and more
- Employee Wellness program MotivateMe
- Employer supplemented Health Savings Account
- Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .
Our Values
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans
.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at
[email protected] or call 1-800-929-0791.
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
Toll Free Applicant Technical Support
