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Plant Liaison Jobs

Company

Android Industries
Address , Hazel Park, 48030, Mi
Employment type
Salary
Expires 2023-07-29
Posted at 11 months ago
Job Description
PLANT LIAISON

JOB SUMMARY:

A Plant Liaison is responsible for being a representative of the Company in all activities entered into at the Customer’s Location.

DUTIES AND RESPONSIBILITIES:

  • Review non-conforming material at site and follow customers and Android / Avancez return material process.
  • Provide follow up/ feedback to customer regarding their needs.
  • Ensure customer plant is returning racks, and other material handling assets as required to maintain shipments, escalate any issues as necessary.
  • Visit/observe every area installing Company’s modules throughout shift.
  • Monitor incoming stock sequences and escalate any issues to LPLT.
  • Listen to customer needs and communicate information back to Android/Avancez local plant leadership team.
  • Check in daily with every area coordinator.
  • Support Customer Relationship at Customer’s Site.
    • Check in daily with every area coordinator.
    • Listen to customer needs and communicate information back to Android/Avancez local plant leadership team.
    • Provide follow up/ feedback to customer regarding their needs.
  • Monitor installation of modules and material handling practices.
    • Visit/observe every area installing Company’s modules throughout shift.
    • Monitor incoming stock sequences and escalate any issues to LPLT.
    • Review non-conforming material at site and follow customers and Android / Avancez return material process.
    • Ensure customer plant is returning racks, and other material handling assets as required to maintain shipments, escalate any issues as necessary.
  • Protect Android / Avancez reputation at the customer site during issue.
  • Order replacement parts used for repair, if required.
  • Communicate concern to Android / Avancez local plant management team.
  • Contain problem at customer location and communicate break point.
    • Investigate any identified problem at customer location.
    • Communicate concern to Android / Avancez local plant management team.
    • Contain problem at customer location and communicate break point.
    • Order replacement parts used for repair, if required.
  • Investigate any identified problem at customer location.
  • Complete a liaison report and send to managers at Company’s plant.

  • All other duties as assigned.
EDUCATION AND EXPERIENCE:

  • High School diploma
  • Experience: 3+ years working in a production environment
TRAVEL:

  • Travel Required: minimum
KNOWLEDGE, SKILLS, AND ABILITIES:

  • Company’s systems knowledge.
  • Material handling / Flow experience.
  • Desire to continually improve.
  • Leadership skills.
  • Demonstrates exceptional performance in current job.
  • Flexibility to work additional and non-routine hours.
  • Initiative to overcome obstacles and get the job done.
  • Computer Skills – Microsoft Office (Excel).
  • Product knowledge.
  • Treats team members with dignity and respect.
  • Knowledge of system documentation and flow charts.
  • Excellent verbal and written communication skills.
  • Demonstrates good attendance in current job.
  • Demonstrates the ability to follow systems.
  • Effective problem resolution skills.

BENEFITS:

  • Blue Cross Blue Shield Medical
  • Tuition Reimbursement
  • Paid Time Off
  • Additional Competitive Benefits
  • Delta Dental
  • 401k Matching
  • VSP Vision
  • Employee Assistance Program

TRAITS/VALUES:

  • The quality of having good, sound judgement. Wisdom:
  • Strength in the face of adversity.Courage:
  • Concern for fairness. Justice:
  • Confidence in one another Trust:
  • The quality of an understanding of another's challenges. Compassion:
  • The quality of possessing and adhering to positive, optimistic expectation of future events. Hope: