Labor Liaison Jobs

• Understands the needs and interests of unions at a regional and local level and facilitates communication between unions and Sales & Account Management.
• Ensures that account data regarding union representation is current, accurate and complete on internal computer systems.
• Stays current on labor environment, industry and competitor trends, and applies knowledge of marketplace to account planning processes.
• Collaborates with other business lines to develop effective strategies that increase membership, and to communicate these best practices.
• Demonstrates expertise in functional area business processes and understands assigned and cross functional areas.
• Provides guidance to account teams on sales and communication skills to union leaders and represented populations.
• Coordinates with Sales & Account Management to maintain positive relationships with key decision makers and stakeholders in the labor community.
• Represents the view of our union influencers/customers on committees and work groups, makes presentations to internal audiences about labor trends, and represents KP externally, including working with labor, community groups or industry organizations.
• Acts as project lead in the coordination of solution development and the implementation of the final product/service. Provides on-going project management and status reporting at all levels.
• Works with account team in prioritizing and targeting accounts and developing specific account plans as they apply to union representation in those accounts.

• Minimum six (6) years of experience working directly with union leaders and members to provide consultation and/or influence.

• Bachelors degree OR four (4) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

• N/A

• Strong interpersonal, presentation, and persuasion skills required.
• Expertise in handling difficult client issues related to health plan services, policies and procedures.
• Effective project management skills.
• Work is accomplished without considerable direction.
• Understanding of union structures and decision-making process, public sector environment and other trends (economic, within the labor movement, etc.) that may impact policy and environment regarding labors position on health care and employee plans.
• Exercises considerable latitude in determining objectives and approaches to assignment.
• Ability to work with cross-functional internal teams to move common goals and strategies forward.
• Strong computer, research and analytic skills, including experience creating public presentations using Microsoft Office programs, required.
• Excellent verbal and written communication skills required.

• Three (3) years working for a union that represents public sector employees.
• Knowledge of underwriting processes, healthcare products, and contracts.
• Three (3) years of experience with employee health benefits to include collective bargaining, advocacy or implementation of employee benefits.

PrimaryLocation : California,Oakland,1800 Harrison
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-PO-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Sales and Marketing,Sales & Marketing
Department : Oakland Reg - 1800 Harrison - HP Mgr-Strategic Accounts - 7016
Travel : Yes, 20 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.