Planning Technician Jobs

If you are interested in Knightdale’s growing community and would like to contribute to its development, we invite you to apply to join Knightdale’s talented Development Services staff as a Planning Technician. In addition to providing excellent customer service to our citizens and development partners, this position will play a critical part in the development process and will have the opportunity to see projects go through the full development process.

In return for their commitment to serving the community, our staff is provided competitive salaries and a great benefit package. We are seeking a dedicated professional to join the staff of one of the fastest growing municipalities in our capital county. If you embody our core values of Accountability, Respect, and Customer Service, we are eager to meet you. We encourage you to view our flyer (Download PDF reader)and read the detailed job description below and apply for our available Planning Technician position. Come and start something new with the Town of Knightdale.

Under general supervision, and utilizing a computer system, performs responsible office and technical duties related to the building permit process, certificates of occupancy, zoning, computer mapping, and the collection of revenues; performs related work as required. This position is classified as non-exempt and is subject to the Fair Labor Standards Act overtime regulations.

• Reviews building permit application packages and checks for compliance of the following:
  • Plot plans for single family dwellings, alterations, and additions to ensure compliance with established setbacks and easements.
  • Flood Plain/Neuse River Buffer encroachment.
  • Architectural compatibility.
• Coordinates and administers the Town's building and trade permit processes:
  • Processes applications for building permits and various land use permits.
  • Reviews building permit application packages and checks for compliance of the following:
    • Plot plans for single family dwellings, alterations, and additions to ensure compliance with established setbacks and easements.
    • Flood Plain/Neuse River Buffer encroachment.
    • Architectural compatibility.
  • Works with Wake County Building Inspector in the completion of building permit applications and scheduling all necessary inspections.
• Prepares reports for building revenue at the beginning of each calendar year and fiscal year in a spreadsheet format.
• Collects a variety of zoning, building permit and developmental impact fees.
• Answers questions about general zoning procedures, review cycles and zoning permits.
• Acts as secretary to the Land Use Review Board by completing the following:
  • Compiles the official agenda.
  • Distributes the agenda to members.
  • Takes notes at each meeting to compose the official minutes.
  • Maintains Land Use Review Board members' attendance records to be used for the Development Services Department's performance measures reporting.
• Maintains Land Use Review Board members' attendance records to be used for the Development Services Department's performance measures reporting.
• Takes notes at each meeting to compose the official minutes.
• Calculates the developmental impact fee cost for building permits.
• Plot plans for single family dwellings, alterations, and additions to ensure compliance with established setbacks and easements.
• Distributes the agenda to members.
• Architectural compatibility.
• Responds to inquiries, complaints, and requests for information from the general public, developers, and contractors by phone, email, and walk in traffic.
• Accumulates daily Development Services Department revenues and issues invoices for accurate record keeping.
• Collects revenue for permits, issues receipts as needed, performs monthly Wake County fee reconciliation, and maintains records.
• Performs other duties as required.
• Works with Wake County Building Inspector in the completion of building permit applications and scheduling all necessary inspections.
• Serves as the initial planning point of contact for walk-in customers for planning and zoning related questions.
• Aligns monthly building permit list from Wake County and Knightdale Finance Department by ensuring that accurate reimbursements for services are refunded to Town of Knightdale by maintaining a spreadsheet of data.
• Assists the public in completing various forms and explains procedures, policies, and practices related to the Development Services Department.
• Compiles the official agenda.
• Processes applications for building permits and various land use permits.
• Transfers all Development Services Department fees to the Town Finance Department ensuring accurate record keeping.
• Compiles summary reports of planning, zoning and financial activities of the Development Services Department on a monthly and annual basis.
• Flood Plain/Neuse River Buffer encroachment.

Equipment Operated: Computer, calculator, scanner, copier, plotter, telephone and other assigned office equipment.

Reporting relationship: This position reports to the Development Services Director.

Working conditions:

• Must be able to perform sedentary work occasionally exerting 10 pounds of force.
• Employee is not subjected to adverse environmental conditions.
• Must be able to physically perform the basic life operation functions of fingering, grasping, talking, hearing and repetitive motions.
• Must possess the visual acuity to prepare and analyze figures, perform accounting and transcription, operate a computer terminal, and perform extensive reading.

Job context: This position works 40 hours per week, during the five day workweek from 8:00 a.m. to 5:00 p.m. This position requires attendance at one to two evening meetings each month. Weekends and overtime are sometimes necessary to fulfill job duties upon approval from the Development Services Director. The stress level of the job is low to moderate.

Education: Graduation from a University or Community College supplemented with additional course work or training in zoning, accounting, recording keeping, technical writing, computer operation, and computerized mapping, or an equivalent combination of education and training.

Experience: Administrative experience in a professional office setting including computer operation, billing, and revenue collections required; an equivalent combination of training and experience acceptable. Certification as a North Carolina Zoning Official preferred.

Knowledge, Skills and Abilities:

• Thorough knowledge and understanding of the framework of municipal government.
• Skill in the operation of assigned computer equipment and office machines.
• Ability to make arithmetic computations quickly and accurately.
• Basic knowledge of computerized mapping and geographic information systems.
• Ability to establish and maintain effective working relationships with other employees and the general public.
• Thorough knowledge of rules and regulations concerning planning, zoning, and computerized mapping.
• Ability to adequately perform all billing and collections functions.
• Excellent verbal communication skills.
• Thorough knowledge of the Town's customer service principles, practices and procedures.
• Ability to deal tactfully and courteously with the public.

Special Requirements: Valid NC Driver License.