People Operations Representative Jobs

The ServiceTrade People Team is looking for an eager to learn, detail-oriented, and highly analytical individual to join as a People Ops Representative. If you are looking for a role that gives you wide visibility into the world of HR - this is it!

What will this role be doing?

At a glance, some example responsibilities of this role include but are not limited to:

• Organize weekly company lunches, creating a calendar of events for local employees to enjoy.
• Be the point of contact for benefits administration tasks including new hire enrollments, terminations, and qualifying life events.
• Maintain and audit employee data in our HRIS frequently to ensure proper reporting.
• Managing the office, establishing relationships with building vendors and creating a safe and enjoyable experience for all employees.
• Own the employee lifecycle process including running an engaging orientation for a hybrid audience, handling offboarding, and managing role change processes.

What are we looking for in a candidate?

• You’ll be maintaining, manipulating, and visualizing data, so you have to have a sharp eye for detail, an analytical mindset, and be efficient with reporting. Must be proficient in Google Suite, especially in Google Sheets.
• B.S. in a relevant field; 2+ years of progressive experience working in employee-focused or human resources environments.
• You’ll have your hands in a variety of tasks, so you have to be organized, process-oriented, and understand how to prioritize.
• Being in the nature of HR, candidates must have a demonstrated ability to handle confidential information with total discretion.
• Knowledge of Zenefits or other HRIS systems preferred.
• You’ll be working with people in different ways, so you have to be personable, approachable, and excited to interact with others.

Environment/Location:

You should be comfortable, and plan on working in the office Monday - Friday during regular business hours. Please note our RTP location when applying.

A few things you'll want to know:

What does ServiceTrade do?

ServiceTrade makes web and mobile SaaS applications for commercial service contractors. Our customers provide inspection, maintenance, and repair services to commercial and industrial facilities to keep them safe, fully operational, and compliant. ServiceTrade began in 2012 and now serves more than 800 commercial service contractors that manage more than 12,000 skilled technicians across the US and Canada.

Ok, so why should I care about that?

Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.

What kind of working environment do you have?

We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our Meet the Team page.

What kind of benefits do you offer?

• FSA, HSA and DCFSA - pre-tax flexible spending accounts
• 401(k) with up to 2% employer match with NO vesting period
• Health, vision, and dental insurance
• Paid vacation, paid holidays, and paid sick days
• Optional supplemental insurance policies for things like accidents, injuries, hospitalizations, or cancer diagnosis and treatment
• Life insurance, AD&D, and long- and short-term care policies

Want to know more?

Go ahead and apply! Let’s get to know each other.

EEO Statement:

ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.