Payroll Specialist I Jobs

Help at Home is hiring a Customer Payroll Support Specialist to join our growing Support Team!
Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.
Job Summary
Help at Home is actively seeking a dedicated and detail-oriented Payroll Specialist I to join our dynamic payroll team and play a pivotal role in ensuring the accuracy of our payroll processes. In this role, you will be at the forefront of managing day-to-day payroll functions, which include overseeing full cycle payroll processing, executing garnishment orders, and fostering collaboration with local market HR and payroll teams. Your contributions will extend to maintaining effective communication with timekeepers and cultivating a comprehensive understanding of time entry and accrual systems. Your unwavering commitment to analytical precision and upholding the confidentiality of payroll data will be indispensable assets in this critical position.
Duties/Responsibilities

• Execute and review various audit reports to proactively identify accuracy issues and take appropriate steps to correct before processing.
• Seek guidance on unique scenarios from Payroll Specialist II or Operations Analysts.
• Ensure proper authorization for actions such as issuing manual checks. Additionally, process off-cycle payments in line with established policies and procedures.
• Runs ad-hoc reports, analyze data, and apply findings along with problem solving skills to investigate and resolve payroll-related challenges.
• Ensure payroll tax actions adhere to Federal, State, and Local regulations
• Coordinate, process and administer all aspects of payroll, including tax levies, garnishments, taxation, deductions, special pay, etc.
• Analyze various pay amounts, accrual amounts, calculated figures, ACH totals, check quantities, etc. for each payroll cycle to identify any irregularities.
• Ensure timely and accurate payroll disbursement.
• Address and resolve day-to-day and technical payroll inquiries and concerns.
• Execute full cycle payroll processing for the company's designated markets
• Manage various assigned projects and issues as directed by Supervisor, Manager or System Director
• Utilize problem solving skills to ensure precise payroll reporting and analysis

Required Skills/Abilities

• Proficient in general office skills, including typing, business machines, ten-key by touch, and computer system usage, including the use of personal computers.
• Demonstrates professionalism and an unwavering commitment to safeguarding sensitive personnel information.
• Willingness to work flexible hours to meet deadlines.
• Self-motivated and dependable, with a strong attention to detail.
• Exhibits empathy, maturity, and strong teamwork capabilities; alongside excellent communication skills.
• Proficiency in Microsoft Excel, Word, and Access is required.
• Exceptional interpersonal skills and the ability to collaborate with a diverse population.
• Highly detailed-oriented, ensuring a high degree of accuracy in tasks.

Education And Experience

• 3+ years of prior payroll experience
• Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office applications (e.g., Word, Excel, PowerPoint)
• Prior office experience is required, including organizing and executing tasks of moderate complexity.
• Associates Degree, or equivalent. Bachelor's Degree is a plus

Why Join Our Team?:

• Generous Paid time off (PTO) and paid holidays
• Ongoing training and development programs
• Collaborative and inclusive work environment
• Competitive compensation packages
• Supportive management and mentorship opportunities
• Opportunities for professional growth and advancement
• Comprehensive benefits, including health, dental, vision, and 401k retirement plans.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.