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Patient Services Representative Jobs
Company | Metropolitan Jewish Health System |
Address | , New York, 10004 |
Employment type | FULL_TIME |
Salary | From $38,546 a year |
Expires | 2023-09-14 |
Posted at | 8 months ago |
Overview:
Benefits include:
MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF) Responsibilities:
The Patient Representative plays an integral role in improving the patient/family experience while on hospice service. The Patient Representative provides supportive calls to the patients and families at end of life, maintains patient experience data and communicates patient/family needs and concerns to the teams and Quality Review Coordinator.
Our groundbreaking hospice and palliative care programs offer a broad range of facility based services, as well as in the community, to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care.
Why work for MJHS?: When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won't find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals. You take care of our patients, residents and health plan members, and we will take care of the rest!
Benefits include:
- Sign-on Bonuses OR Student Loan Assistance for clinical staff
- Tuition Reimbursement for all full and part-time staff
- Generous paid time off
- Two retirement plans! 403(b) AND Employer Paid Pension
- Affordable medical, dental and vision coverage for employee and family members
- And MORE!
- Flexible spending
- FREE Online RN to BSN and MSN degree programs!
- Dependent Tuition Reimbursement for clinical staff!
MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)
This is a grant funded position with a duration of one year.
The Patient Representative plays an integral role in improving the patient/family experience while on hospice service. The Patient Representative provides supportive calls to the patients and families at end of life, maintains patient experience data and communicates patient/family needs and concerns to the teams and Quality Review Coordinator.
- Manages coordination of calls as initiated by workflow and as initiated by primary members of the IDT, noting need to follow up with phone calls and visits.
- Reports all Patient Experience Program shift occurrences and complaints.
- Displays professionalism during all communication with patients, families and co-workers.
- Participates and contributes to the Interdisciplinary Team Process.
- Prior experience working within a healthcare environment, hospice preferred knowledge of hospice HIS requirements
- Use of various computer programs including Microsoft Word, Excel, and Power Point
- High School Diploma or equivalent required
- Excellent verbal and written communication skills
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