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Company | SmithRx |
Address | Plano, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-12 |
Posted at | 8 months ago |
Who We Are:
- Courage: Embrace the challenge.
- Integrity: Do the right thing. Especially when it's hard.
- Together: Build bridges and lift up your colleagues.
- Lead training and onboarding for all new team members
- Manage team to meet target KPIs associated with our patient advocate teams
- Identify and drive areas for operational process improvements to support scale
- Cross-functional collaboration with other departments
- Directly manage, coach, and mentor a team of Patient Access Specialists, whose primary responsibility is to help members apply and enroll into patient assistance
- Ensure efficient allocation of operational center resources and maintain high performance standards
- Recruit and hire new team members
- Provide day-to-day supervision, support, and escalation path for Patient Access Specialists on your team
- Must be within commutable distance to Plano, TX
- At least 2 years of management experience in a health care setting
- Previous experience helping patients/members with healthcare
- Excellent written and verbal communication skills
- Experience in conflict resolution
- Solutions-oriented problem solver driven by creating operational efficiencies
- Experience working at a fast-growing startup is a plus
- Previous experience with patient drug advocacy is a plus
- HS diploma or GED or equivalent work experience
- Passion for mentoring and helping team members with career pathing and skills enhancement
- Previous experience with healthcare, pharmacy benefits, and/or claims processing a plus
- Highly competitive wellness benefits including Medical, Pharmacy, Dental and Vision Insurance. SmithRx pays up to 90% for you and your family.
- Discretionary Time Off
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Professional development and training opportunities
- Paid Parental Leave benefits
- Commuter Benefits
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