Hospice Patient Care Manager

Do you want a work culture where even on your toughest day, you know you made someone else's day better? Join our team at Blue Skies of Texas - a Senior Living Community, located in southwest San Antonio, the fast-growing area of San Antonio. Not only do we have great benefits to include THREE weeks Paid Time Off plus seven holidays your very first year with four weeks by year two, but our residents provide an extra bonus twice a year - Summer and Christmas!. If service is in your heart, you'll love all the opportunities at Blue Skies: five robust education programs to help you continue to grow as well as professional development opportunities. Come check us out! POSITION SUMMARY: This position aids and assists the Administrator in the planning, coordination, and oversight of the day-to-day clinical operations of the Blue Skies of Texas Home Health Agency and the Blue Skies of Texas Hospice program. The Patient Care Manager coordinates and supervises an interdisciplinary team of staff to assure the continuity of high-quality care to hospice patients assigned to the team's area in accordance with physician prescribed plan of care, and all applicable state and federal laws and regulations. Will actively lead and participate in the program's performance improvement endeavors. Reports to Home Health and Hospice Administrator. QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIRED: This position requires an individual who is skilled in leadership of a Hospice program along with a Home Health program, both private pay and Medicare/Medicaid. Must possess excellent leadership qualities, be a team player and have excellent communication skills. GENERAL REQUIREMENTS: Ability to work independently. Must be detail oriented and provide excellent customer service to residents, employees, families, outside agencies and all other entities one encounters during normal business duties. Must be able to identify required policies and procedures, develop and implement as well as teach to all clinical staff and ensure compliance. Must be able to speak, read and write in English and understand instructions given in English. EDUCATION AND EXPERIENCE: Required : Registered Nurse with at least one year of management or supervisory experience in a health-related setting. Experience with budgetary responsibilities. Knowledge of Medicare highly desirable . Preferred: RN, BSN with 3 to 5 years Hospice and Home Health leadership experience, staff development and mentoring plus prior experience in program development and expansion. TRAINING: Required: Continued education according to regulations and Texas Board of Nursing. EQUIPMENT AND COMPUTER OPERATIONS: Must have working knowledge of Microsoft Office suite of products including Word, Excel, and PowerPoint. Must be knowledgeable of various medical equipment and supplies and be able to teach operations to other staff within the department. CERTIFICATES, LICENSES AND REGISTRATIONS: Required: Must be a Registered Nurse licensed by, and in good standing with, the state of Texas or an associated compact state allowing practice in Texas. Possess current Cardiopulmonary Resuscitation, First Aid, and Automated External Defibrillator certifications, as well as a valid Texas driver's license with good driving record and remain insurable by Blue Skies carriers. Preferred : Certification in hospice or home health. ESSENTIAL DUTIES & RESPONSIBILITIES: (Duties occupying a major portion of job time/importance) Assists with the referral and admission process of intake, assignment, collecting insurance information in an effective and efficient manner; fill in for Admissions as needed Manage all direct patient care by assigning staff to patients, scheduling staff for maximum budgetary optimization including PTO and on-call, resolve patient care issues, visit patients as needed, coordinate interdisciplinary group. Audit patient records and responds appropriately to compliance issues and write compliance/QA reports. Maintain compliance with all regulatory and accrediting agencies. Manage clinical staff through effective hiring, performance evaluation, coaching, staffing, scheduling and delegation. Assist Executive Director and/or Administrator as needed. Educate, counsel and orient staff to Agency policy/procedures. Ensures standards of ethical business and clinical practice are maintained. Ensures the structure and systems promote interdisciplinary care. Assurance of adequate and appropriate staffing. Other duties as assigned by the supervisor. SUBORDINATES: Registered Nurses. INTERNAL CONTROL: Within the scope of position duties, responsible for seeing that operations are effective and efficient, assets are safeguarded, and applicable laws, regulations, policies, and procedures are complied with. This position will handle confidential information and must treat such with appropriate sensitivity. PHYSICAL/ENVIRONMENTAL DEMANDS: Work is generally performed indoors in a climate-controlled office setting. Occasional lifting and transfers of loads up to 50 pounds required. Bending, squatting, and reaching are necessary as well as maneuvering in and between buildings and office of the BST facilities/grounds. Traveling between the facilities and in the greater San Antonio area is an essential part of this job. Few environmental hazards exist, although the threat of communicable disease exists. Mild cleaning products, waxes, and soaps are used in the immediate area. Mild pesticides are used periodically to control bug infestation. WORK SCHEDULE: Core work hours are 7:30 am. thru 4:30 p.m., Monday thru Friday. Special projects or assignments may require other hours. Include verbiage that on call is expected here. Rotating on-call duty is a requirement of this job. WORK LOCATION : Most work will take place at Freedom House, Home Health and Hospice, travel between both campuses and in the greater San Antonio area is an essential part of the job. When this occurs, mileage reimbursement is authorized. ATTIRE/DRESS CODE: Conservative business attire or nursing scrubs are appropriate for this position. BST employee ID badge or name tag must be always worn while on duty. PPE will be worn, as required, and training will be provided to ensure safety and proper wear during use. See employee handbook for specific guidelines. It is the intention of Blue Skies of Texas to ensure that employees always maintain a neat and professional appearance while on duty. RANGE OF PAY: Dependent upon qualifications and experience with the intent to be competitive within the market. (Exempt) The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties, as necessary. I have read the preceding job description, fully understand the conditions set forth therein and will perform these duties to the best of my ability. Job Posted by ApplicantPro