Patient Care Advocate Jobs

· Ensures customers are accurately logged in state mandated patient tracking system

· Assists customers in product selection based on defined treatment plan and product availability

· Achieves daily/weekly sales objectives by seeking opportunities to introduce new and alternative products

· Performs all sales transactions in compliance with state regulations governing the sale of cannabis products

· Completes required documentation for product sales

· Ensures all sales and transactions are entered in point-of-sale and inventory management systems per state regulations

· Assists in maintaining a safe, clean, and organized operating environment

· Complies with all state regulations as well as JG’s operating policies, procedures and practices

· Complies with all safety and security protocols for dispensary staff

· Answers phones, responds to voicemail and takes product orders via phone

· Establishes on-going relationships with dispensary customers and completes customer profiles to assist in future sales and service opportunities

· Maintains knowledge on new and existing products via vendor training, documentation, and cross-training with the dispensary manager, and on-site pharmacists, and seasoned PCA’s

· Models JG values, culture, brand, and our code of conduct

· Performs other related duties as assigned.

Qualifications

· Two or more years of experience working in a retail environment with cash handling responsibility

· Retail sales experience preferred

· Must be at least 21 years of age and possess a valid driver’s license or state ID

· Must pass all required background checks, certifications, and DOH affiliation requirements

· Professional written and verbal communication and interpersonal skills

· Must have strong organizational skills, high attention to detail and the ability to multi-task

Computers and Technology

· Must be computer literate with the ability to learn operational systems (Springbig, Leaflogix, MJ Freeway, Veriscan, Microsoft office, and Metrc, etc.)

· Experience working with Outlook email and Microsoft Office suite

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift, carry and balance up to 30 pounds - This job function may include walking, standing and/or sitting for extended periods of time, as well as stooping, bending over, reaching, and/or crouching.

Justice Cannabis Code of Conduct

All employees are expected to represent the company’s values and maintain the standards contained in the Justice Cannabis Code of Conduct.