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Part-Time Office Assistant V
| Company | City of Charlotte and Mecklenburg County |
| Address | , Charlotte, 28202, Nc |
| Employment type | PART_TIME |
| Salary | $41,374 - $51,716 a year |
| Expires | 2023-06-25 |
| Posted at | 1 year ago |
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Major Duties and Responsibilities
- Compose, prepare, review and distribute a variety of forms, reports, correspondence, and documentation; proofread and verify accuracy of a variety of documents including general correspondence, memoranda, and reports; maintain/revise the records retention and disposal schedule; monitor, retain and purge records as needed.
- Summarizes data for management and assists with creating graphs, charts, and presentations for use with City management or for external audiences.
- Assist in the preparation of the departmental promotional process under the direction of the Administrative Services Manager.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
- Ensure all new hire and separation transactions are processed accurately and timely.
- Maintains the integrity and confidentiality of human resource files and records.
- May provide assistance to the front desk at the principal location for CMPD Human Resources.
- Schedule and arrange division activities, meetings, conferences, and various work events if needed.
- Maintain a calendar of interviews, meetings, and various events for the CMPD Human Resource Division and make travel arrangements.
- Performs all other duties assigned.
- Maintain a variety of human resource records filing systems; prepare and maintain legible, concise, and understandable activity logs.
- Resolves problems which may include gathering and researching background information.
- Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information, on best practices and national standards.
Knowledge, Skills & Abilities
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
- Present and/or translate data into an understandable document.
- Excellent verbal and written communication skills, interpersonal and customer service skills
- Answer telephones, direct calls, and take messages.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Ability to develop and foster positive professional relationships across levels of the business.
- Principles and procedures of record keeping.
- Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
- Adequate vision, hearing, and speech required.
- Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time
- Ability to hear, understand, and distinguish speech.
- Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
- Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
- Comprehensive written information in work-related documents.
Minimum Qualifications
High School Graduate or Equivalent and three years relevant work experience
OR
Associate's Degree and one year relevant work experience
OR
Bachelor's Level Degree
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to [email protected].
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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