Parts Manager Jobs

The Parts Manager is the team leader for the entire branch Parts Department and is responsible for ensuring that customer needs are met at the highest level. The Parts Manager will support all department personnel building a culture of teamwork throughout the company.

• Manage and maintain inventory
• Effectively communicate with company personnel
• Coach and direct Parts Department employees
• Maintain proper dialog with customer and inform customer of any potential problems or delays
• Monitor customer satisfaction and employee morale and take steps to improve both when necessary
• Monitor, improve, and maintain employee performance
• Minimize customer downtime by offering multiple options
• Effectively handle customer objections and concerns
• Maintain a safe working environment while managing the appearance and maintenance of the front sales office, warehouse, and grounds
• Ensure parts personnel understand and are on track with their projected career path and training requirements
• Assign jobs to counter and shipping personnel as needed