Part Time Gm Warranty Admin

JOB SUMMARY: We are looking for a Part time Warranty Admin to join our team! We are looking for someone who has recently retired and would be willing to come in and train our new Warranty Admin on a Part time basis. The right candidate must have strong credentials with an extensive knowledge in handling GM warranty claims. The day-to-day duties of this role would include training on booking warranty repair orders, maintaining receivables schedule, processing warranty paperwork and anything else that will help our new Warranty Admin transition into her new role. BENEFITS Responsibilities

• Stays abreast of all factory recalls, announcements, and procedures
• Arrange for parts for shipment to factory or distributor
• Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission
• Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business
• Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders
• Maintain receivables schedules; service contract claim submission and follow up
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
• Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority
• Process all warranty paperwork to ensure proper documentation and to verify criteria
• Maintain record of all claims submitted, returned/rejected and paid and their current status
• Book warranty repair orders and submit claims of manufacturer warranty
• Provide a weekly report to the service manager regarding claims status
• Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
• Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery
• Work closely and effectively with team of technicians, service writers, and supervisors
• Communicate with Service Advisors to define the scope of a warranty claim
• Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor
• Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts

Qualifications

• Attention to detail
• Extensive knowledge of GM Warranty Policies and Procedures Required
• Pre-employment screening: background check, clean driving record, valid driver's license and drug testing
• General accounting knowledge preferred
• Ability to work well with others and be part of a team
• Proficiency Microsoft Office

Company Blurb
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.