Order Management Coordinator Jobs

Job Snapshot

Summary

Maintains working knowledge of order and purchasing standards/policies, customers, OEMs, vendors, and processes of credit, purchasing and invoicing departments; uses knowledge to build compliant orders and purchase. Processes, reconciles, and monitors product orders. Ensures timely and accurate data input and proper communication of order information to different departments within Logicalis. Establishes working rapport with sales and finance teams. Responds to periodic customer interaction on order issues and general sales support functions.

Essential Duties and Responsibilities

• Manages incoming order flow to ensure proper priority based on customer, OEM, and Logicalis requirements.

• Works with customers and Finance departments to assist in resolution of order processing and invoicing issues without compromising order standards and policies.

• Validates input documents to assure sales transaction’s integrity and compliance with Logicalis order standards, process requirements and vendor policies.

• Creates sales transactions, quotes to orders and purchase orders to our vendors, in the Logicalis order processing system.

• Maintains vendor relations

• Maintains current product knowledge within Logicalis business environment including but not limited to: HP, IBM, CISCO, EMC, Symantec, Veritas and Micrososft.

• Manages inventory entry with attention to detail and general understanding of products.

• Maintains working knowledge of Logicalis vendor contracts.

• Provides sales order status to sales team as necessary.

• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications

Equivalent combination accepted.

Education:

• Associate’s Degree in a related field.

Experience / Technical Requirements

• 5 years’ experience in a related area.

• Experience with Salesforce and Microsoft Dynamics.

• Proficient use of all Microsoft Office applications.

Certifications

• None

Other Skills and Abilities

• Excellent communication skills - oral and written presentation abilities to work effectively across functional groups.

• Ability to follow through with tasks/projects/troubleshooting with minimal supervision

• Self-starter with excellent organizational, administrative, analytical and interpersonal skills.

• Ability to multi-task and work in a fast-paced environment.

• Ability to successfully work as a team and independently.

• Detail oriented.

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.