Optician - South Charlotte, Nc

Are you looking for a rewarding, full time job (40+hrs) with great benefits, 11 federal holidays off with pay and a 401K company match? How about nights and weekends off? Come work where you can make a big difference in the lives of others. We offer a busy optical shop in a clinical setting.

Our mission is to provide our patients with the quality they should always expect and the kind of service and attention that will reset expectations for lab relationships. We were founded in 1990 by industry veterans, Superior Optical is a federal contractor. We comply with the new 503 regulations and EEO regulations for federal contractors. We are an independent lab with a strong history of growth, technological advancement and service to the industry. The owners of Superior are passionate about their business and have instilled a work ethic in their employees that ensures a clean and productive lab, a focus on quality and accuracy, and an obsession with customer service that is unmatched in the industry.

Does this sound like a good fit for you?

You would receive the following benefits:

• Health, Dental, Short Term Disability and Life Insurance
• Sick Leave
• 401K
• Receive all federal holidays off paid
• Paid Vacation

Thank you for your consideration of our Optician openings. We hope to receive your resume immediately to review. We will respond to all licensed optician applications.

Duties and responsibility include:

• Input customer information into computer system
• Maintain up-to-date knowledge of products
• Provide exceptional customer service
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Compute and process payment transactions/refunds
• Educate patient on how best to care for their glasses
• Adjust/repair damaged frames, replace nose pads and missing screws
• Take necessary measurements (i.e. measuring the patient's pupillary distance)
• Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
• Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary, to bend frames accordingly
• Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
• Perform other administrative tasks as assigned
• Price, stock and straighten merchandise
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges