Ophthalmic Medical Assistant/Surgical Scheduler

• Full Time/Part Time: Full Time
• Position: Ophthalmic Medical Assistant / Surgery Scheduler
• Location: Glenview, IL
• Hours: Monday-Friday, 8:30 AM to 5:00 PM, in addition to rotating weekends

• Educate patients effectively on LASIK, PRK, PTK, lasers used, pre and post-operative care and stay abreast on changes as pertaining to LASIK and services provided
• Demonstrates basic understanding of anatomy and physiology as pertaining to the eye, cornea and LASIK/PRK/PTK surgery.
• Communicate effectively with patient about surgical costs, financial agreements, payment processes as pertaining to ocular surgical and non-surgical procedures
• Counsel and educate patients in the selection of lenses, such as multifocal, toric, or other upgraded lens options.
• Maintains oversight of all LASIK inquiries obtained through the department web page.
• Creates ad-hoc financial reports as needed.
• Communicates effectively with physicians, technicians/nurses, front office staff in and out of the department.
• Schedule in office and OR surgical procedures for ophthalmology general, pediatrics, comea and external disease, retina, LASIK, glaucoma, neuro ophthalmology and oculoplastics
• Works with NorthShore marketing and management to coordinate all marketing initiatives for the department.

• Experience: One year experience as a NorthShore Medical Group (PSA) Patient Support Associate in ophthalmology department or related experience. Working knowledge of Microsoft office programs preferred. Epic knowledge and experience preferred.
• Certification: CPR certification required
• Education: High school diploma, GED or equivalent work experience required

• Community Involvement Opportunities
• Paid Time Off and Holiday Pay
• Visa Sponsorship Available (Nursing and Lab roles)
• Career Pathways to Promote Professional Growth and Development
• Retirement Options with Company Match
• Health Savings Account Options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Various Medical, Dental, Pet and Vision options, including Domestic Partner Coverage

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.