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Operations Specialist (Remote) Jobs
Company | Jenius Bank |
Address | California, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Banking,Financial Services |
Expires | 2023-09-04 |
Posted at | 9 months ago |
Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).
- Verify customer income for loan approval based on bank underwriting policies.
- Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
- Additional operational administrative support as needed.
- Participate in UAT testing.
- Support the creation of training materials, RCSA documentation, and process flows.
- Respond to Pending Applications servicing ticket system to provide effective and timely communication with customers.
- Review OFAC matches, override OFAC false hits, and report accordingly.
- Analyze and review customer documents for accuracy.
- Efficiently move applications through the review process in order to provide a high level of customer satisfaction.
- Work closely with Fraud partners and report any suspicious activity.
- Excellent attention to detail and reading comprehension skills
- Proficient in Word, Excel and Adobe Acrobat
- High School Diploma or equivalent credential
- 3 - 5 years of deposit operations and new accounts
- Ability to work independently within the scope of responsibilities for the position and complete assignments in a timely manner.
- Familiarity with FIS core banking helpful.
- Previous experience as a bank teller, customer service representative, fraud analyst, risk analyst, branch assistant manager, or bank operations specialist preferred.
- Ability to efficiently adapt and move between various document types while processing.
- Excellent data entry and typing skills required
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