Operations Manager I Jobs

Controlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for the sensitive environment we support; impacting those industries that impact the world.

POSITION PURPOSE:

The Operations Manager II role oversees the day-to-day cleaning operations and quality programs of specific customer accounts, areas or multi-location sites. The role is responsible for managing, defining, coordinating and facilitating projects, leading teams and ensuring the success of the assigned account portfolio and regional operations.

MAJOR AREAS OF RESPONSIBILITY:

• Complete annual performance reviews and provide professional development opportunities.
• Identify and resolve technical, procedural and equipment issues that hinder cleaning performance.
• Supervise, plan and coordinate customer/regional cleaning operations.
• Ensures accurate time/attendance recording and labor law compliance.
• Maintain project calendar, develop agendas, record minutes and action items and facilitate meetings.
• All other duties as defined by your supervisor
• Monitor and maintain budgeted labor hours at assigned sites/accounts.
• Follow Good Manufacturing Practices where applicable.
• Represent the company at customer meetings and perform quarterly business reviews with key clients.
• Assist in recruiting/hiring/onboarding of new team members.
• Manage cross-functional team resources appropriately to ensure effective team performance and achieve goals.
• Responsible for staff development in areas such as training, technical skills, safety, and performance management.
• Continually monitor cleaning operations to ensure all activities are completed promptly and correctly.
• Manage inventory levels at customer sites.
• Plan, organize and lead projects to improve efficiency and productivity and identify/implement best practices.

EDUCATION AND/OR EXPERIENCE:

• Adheres to all policy and conduct standards and embraces the culture of CCS
• Demonstrates excellent documentation skills, and adhere to all regulations
• 3+ years prior experience managing supervisory level staff and an hourly labor force
• Demonstrate excellent written and verbal communication skills
• Must have a high level of attention to detail and excellent time management skills
• 3+ years direct business operations experience
• Ability to stay calm and rational under pressure
• Demonstrates excellent problem solving/issue resolution skills
• P&L & Financial reporting experience
• Bachelor’s degree and 3-7 years (5 – 10 years in lieu of bachelor’s degree) of experience in facilities, production, manufacturing, janitorial, cleaning, hospitality or related field

PHYSICAL REQUIREMENTS:

Required to spend on-the-job time on the following physical activities:

• Stand – Walk – Lift – Climb – Talk - Hear
• Use hands to finger, handle or feel - Reach with hands or arms
• Operate a motor vehicle

The Weight or Force requirement in this position is: Up to 30 pounds

VISION REQUIREMENT:

• This position requires to have close vision (clear vision at 20 inches or less), and color vision (ability to identify and distinguish colors).
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Controlled Contamination Services is an equal opportunity employer – vets/disability