Operations Lead For Patient Access

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us.

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Roles And Responsibilities

• Drives the creation and oversees the support of creating patient access asset level plans.
• Supports Head of Pre-Approval Access / Patient Access and contributes to provide coordination and management of the Post Study Drug (PSD) and other Patient Access programs.
• Uses expert judgment to make sound decisions based on a balanced evaluation of available information within a complex environment of competing project priorities.
• Proactively partners with cross functional counterparts to address issues/concerns.
• Drives compliance with standards of the Post Study Drug Program and Patient Access procedures. Leads and contributes to the execution of operational support for patient access on a global basis.
• Maintains management of patient access programs as needed, via effective matrix management. Works closely with staff supporting staff patient access programs.
• Responsible the training of Study Team in Post Study Access processes and governance.
• Identifies improvement opportunities and brings forward best practices to support patient access
• Role includes providing operational oversight, leadership and execution for patient access programs included but not limited to PAA and PSD and supporting overall patient access programs as needed.
• Serve as a Post Study Drug and Patient Access process SME for GDO and key functions across Medical, Commercial, Clinical, Regulatory, Drug Supply and Patient Safety.

Communication

• Drives issues to resolution and communicates to ensure that issues have been worked through to resolution.
• Has strong oral and written communication skills to influence, inform, and guide global operational teams.
• Frequently communicates program status to internal and external stakeholders, including Sr. Leadership.

Stakeholder Management

• Proven change management skills and the ability to lead partnerships across projects and multidisciplinary teams.
• Demonstrates diplomacy and/or acts as primary point of escalation when interfacing with other functional areas, clinical research organizations (CROs) and other outside vendors.

Required Experience

• BA/BS or equivalent degree work experience.
• Candidate should have a minimum of ten years’ experience in Clinical Operations and ideally would have experience in managing Pre-Approval Access, Compassionate Use or Managed / Expanded Access programs.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.