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Operations Coordinator (Administrator I (4 Positions)

Company

State of Maryland
Address , Baltimore, 21201, Md
Employment type FULL_TIME
Salary $55,975 - $86,450 a year
Expires 2023-07-10
Posted at 1 year ago
Job Description

Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

State Salary Grade 16
Salary Range: $55,975 -$86,450
  • State Salary Guidelines apply for current State employees.

LOCATION OF POSITION

Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore, MD 21201

Main Purpose of Job

Reporting to a designated member of Senior Management the Operations Coordinator provides operational and administrative support to MSDE Divisions for the development, implementation, and management of programs that support MSDE Divisions, as well as oversees internal and external stakeholder partnerships at the State and local levels. The incumbent will plan, organize, develop, manage, and coordinate special projects which includes generating ideas, providing feedback from key stakeholders, and achieving Department goals objectives, and milestones determined by the Senior Management.

This key operations position coordinates and completes specialized duties that support internal efforts and initiatives specific to the Blueprint for Maryland’s Future and Maryland State Department of Education’s multiyear Strategic Plan. Further, the position ensures that operational tasks are completed in accordance with policies, regulations, and guidelines to support students, teachers, and educational support staff with safe, healthy, and educationally supportive learning environments.

POSITION DUTIES

Coordinates programs and initiatives by identifying, developing, and implementing activities and events that support efforts and initiatives specific to the Blueprint for Maryland’s Future and Maryland State Department of Education’s multiyear Strategic Plan.
  • Coordinates and completes assigned projects including, information requests, status tracking, preparation of high-quality written correspondence, documents, letters, memos and other documents using industry standard software and systems such as Microsoft, Adobe, and Google in a service level-based timeline.
  • Provides program management and administrative support for events and programs from conception to execution, including detailed project planning, project implementation, and evaluation.
  • Acquires and allocates resources, including financial resources, and backing, as needed to accomplish activities within established schedules and budgetary requirements.
  • Serves as a liaison to the Office of Procurement and Contract Management to identify and coordinate vendors for Division - Office purchases.
  • Analyzes requests and information and determines which process or action is necessary and prepares appropriate correspondence.
  • Ensures team members have the supplies and resources needed to complete assigned tasks on time and within budget limitations.
  • Applies knowledge of MSDE policies and objectives to identify, define, and organize resources for large and small-scale projects, recognition, and partnerships events.
  • Coordinates Division Operations including events, logistics, and recommending, obtaining and allocating equipment and supplies.
  • Coordinates and provides administrative support for office and division-specific projects and initiatives.
  • Coordinates with the Office of Information Technology for acquiring technology, mobile communications, including cell phones and hot spots, and copy machine services.
  • Addresses and provides appropriate information to internal and external stakeholders and answers inquiries based on a thorough knowledge of Division initiatives and knowledge of policies, procedures, and applicable regulations.
  • Serves as liaison to the Office of Human Resources to coordinate staffing and new employee onboarding processes.
  • Recommends improvements to Division leadership with regard to operational programs or procedures and coordinates implementation of improvements.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:
  • Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
  • Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
  • Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
  • Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Please include clear and specific information on your application regarding your qualifications.
  • Ability to manage and coordinate multiple tasks and exercise sound judgement;
  • Skill utilizing Microsoft Office (e.g. Word, Excel, PowerPoint, Publisher, SharePoint) and Google applications (e.g. Forms, Docs, Calendar, Drive) and online productivity tools;
  • Ability to follow instructions and prioritize and respond to inquiries from internal staff, constituents, stakeholders, and the general public and present recommendations clearly and concisely;
  • Knowledge of standard business English;
  • Ability to maintain confidentiality of sensitive information;
  • Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations and procedures;
  • Knowledge of organizational structure, staffing patterns and administrative controls;
  • Knowledge of principles and practices of business operations, project management and office administration;
  • Skill in time management and personal organization;
  • Ability to communicate effectively and maintain effective working relationships in a team environment;
  • Skill in preparing detailed and accurate documentation;
  • Ability to plan, organize and direct the work of others;
  • One year of experience providing coordination and program support to projects and initiatives.

SPECIAL REQUIREMENTS

Applicants must consent to State and FBI (CJIS) background check as a routine procedure for all employees.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified. The resulting list of qualified candidates will be in effect for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the MD State Government online application for employment and submit their professional resume. The application and resume must clearly demonstrate that the applicant satisfies the minimum qualifications for the position. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-333-8950 or mailed to MSDE Office of Human Resources, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application. Postmarks will not be accepted.

Inquiries can be made to 410-767-0019, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities. If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

All application materials must be received in our office by the closing date.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. Individuals with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Appropriate accommodations for individuals with disabilities are available upon request.