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Operational Risk - Payments Policy Manager

Company

KeyBank
Address , Remote
Employment type FULL_TIME
Salary $120,000 - $145,000 a year
Expires 2023-06-11
Posted at 1 year ago
Job Description
Location:
127 Public Square - Cleveland, Ohio 44114
Job Summary
Reporting to the Director, Payments Administration, Policy, and Governance, this 2nd Line of Defense role will manage governance for and maintain the overarching enterprise Payments Policy and related Standards (“Policy & Standards”), ensuring the Policy & Standards define clear, up to date expectations and guidelines for the execution of payments-related activities at Key.
This role is responsible for collaborating with stakeholders at all levels of the organization to ensure the Policy & Standards define the foundation for the management of the Key’s payment risk across all payment products and services by defining clear roles and responsibilities, promoting awareness and accountability for payment risk, and driving alignment with the Key values and risk tolerances.
This role will serve as the Secretary of the Payments Risk Committee. The Payments Risk Committee will be a forum led by the Payments Risk Executive, in which various stakeholders meet to facilitate key decisions related to payments activities and business operations across the enterprise.

ESSENTIAL JOB FUNCTIONS
  • Assist in the development of other key policies, standards and procedures related to payments, and assist in the review of and updates to other Key policies, standards and procedures driving alignment with the Policy & Standards.
  • Support other payments risk activities as assigned, providing prompt and clear feedback to stakeholders in alignment with the Policy & Standards.
  • Effectively and professionally interact with management, regulatory agency personnel, internal legal counsel, internal risk review personnel as well as risk/compliance peers.
  • Oversee the timely creation and distribution of communications announcing updates to the Policy and Standards, ensuring the Policy & Standards reflect appropriate expectations and guidance.
  • Other duties as assigned.
  • Consult with applicable business lines and risk pillars to perform periodic (at least annually) reviews of the Policy & Standards to ensure accuracy and effectiveness in guiding payments activities in alignment with other Key policies (e.g., Operational Risk Policy, Compliance Policy, and Enterprise Risk Management Policy) and regulatory guidance.
  • Work with stakeholders at all levels of the organization to support review and challenge processes for activities associated with payments products and services.
  • Proactively identify opportunities for Policy & Standards updates, including sections of the Policy & Standards that have become out of date.
  • Collaborate with Compliance teams and related risk pillars as needed to validate that the Policy & Standards address applicable regulatory requirements.
  • Work with stakeholders at all levels of the organization to promote adherence the Policy & Standards.
  • Participate in and lead payments risk related projects, initiatives, working groups or other tasks as assigned to meet team objectives.
  • Support to the Director, Payments Administration, Policy, and Governance and the Chair of the Payments Risk Committee (Payments Risk Executive), in facilitating committee meetings as needed. This role will maintain the committee rolling calendar and agenda, prepare meeting agendas, support the coordination and distribution of meeting materials, and ensure appropriate records of meeting materials and minutes.

Responsibilities
  • Flexibility to switch priorities based on the needs of the company in a fast-paced environment.
  • Provide strong leadership, mentoring, and guidance to subordinates, peers and other members of the applicable business teams as well as other members of Risk Management.
  • Experience working/managing projects across multiple functional areas and dealing with multiple business partners.
  • Able to work independently and use sound judgment taking into consideration risk tolerances of the corresponding line of business and KeyCorp overall.
  • Excellent organizational skills and meticulous attention to detail.
  • Monitor and assess new or amended legal and regulatory requirements as they relate to relevant LOB business processes. Accountable for ensuring that policies & procedures and associated Risk Management programs are consistent with current applicable rules, regulations and laws. For LOB policies and procedures, responsible for review and challenge of the policies to ensure that they are consistent with current applicable rules, regulations, and laws.
  • Proven ability to work as a team. Strong leadership skills and ability to influence others and lead up and across the organization.
  • Excellent problem-solving abilities and results oriented; able to make decisions independently.
  • Ability to act resourcefully, leverage contacts to maintain internal network, work independently and interface with executive management, line of business partners, regulators and other stakeholders.
  • Proven to be a proactive partner, strategic thinker, and collaborator.
  • Proven ability to demonstrate awareness of current industry issues, trends and practices
  • Work with the LOB to ensure the ongoing development and enhancement of risk assessments, testing, monitoring and associated plans.
  • Performs other duties as assigned.
  • Responsible for driving the development, implementation, and ongoing management of the Payment Risk Policies and Standards. Will own the establishment of line of business accountability and escalation and reporting processes as it relates to adherence and execution in accordance with policy and standards requirements.
  • Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint.
  • Provide direction and deliver training to line of business personnel, Risk Management staff and others on regulatory matters, compliance policies and procedures, operational risk best practices and other industry best practices.
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
  • Ability to effectively communicate to lines of businesses and senior management, both in writing and verbally.
  • Experience working on initiatives that require strategic planning/thinking.
REQUIRED QUALIFICATIONS
  • Bachelor’s Degree preferred (equivalent experience may be considered).
  • 5+ years of policy management experience
  • 10+ years of relevant industry and professional experience (e.g., payments, operational risk management or audit) with a strong focus on governance programs and policy management.
Core Competencies
  • All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $120,000 to $145,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click
here
for a list of benefits for which this position is eligible.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .

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