Office Mgr Clinic Ii

Clinic Office Manager, Knoxville Digestive Disease Consultants

Full time, 80 hours per pay period, Day shift

PositionSummary

Directs and coordinates the overall functions of four to maximum of six providers (physician or mid-level) to ensure maximization of cash flow while improving patient, physician and other customer relations.

Recruiter Bradley Sparks || [email protected] || 865-374-5382

• Maintains consistent contact with designated physicians concerning daily operational activities and financial progress. Meets monthly with physicians.
• Assists in development and monitoring of budget and performance goals.
• Ensures office compliance with regulatory and governmental agencies.
• Performs other duties as assigned.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Remains accessible to all office personnel.
• Recommends opportunities for coordination of interdepartmental office efforts.
• Maintains efficient and effective information and reporting systems. Recommends changes to enhance capabilities.
• Assumes responsibility for selecting, hiring and training needs of office employees by ensuring appropriate staffing levels. Supervises and evaluates performance over assigned personnel. Meets with staff on a monthly basis.
• Provides necessary resources and support as needed for all office departments and location as applicable.
• Maintains financial goals of practice by ensuring efficient and timely billing and collection process. Review current status of patient accounts to identify and resolve billing and processing problems in a timely manner.
• Develops and directs efficient materials management process. Ensures cost-efficient ordering and utilization of supplies by using preferred vendors.
• Follows Studer principles including rounding and develop the AIDET fundamentals of communication.
• Establishes positive working environment with physicians, staff and preferred outside vendors. Promotes open communication within office.
• Oversees and monitors operating expenses and performs within budget as applicable.
• Maintains strictest confidentiality.

Minimum Education

High school diploma or equivalent, prefer Bachelor’s degree in business or related field

Minimum Experience

Manager of at least four (4) providers (physician or mid-level) or has special certifications that can be utilized in other areas of the practice, including but not limited to, X-ray, Lab, Ortho, and etc.

Licensure Requirement

None