Office Manager - Remote | Wfh

We are seeking a dedicated and compassionate Patient Care Coordinator to join our dynamic healthcare team. As a Patient Care Coordinator, you will play a crucial role in ensuring a seamless and positive experience for our patients. Your exceptional organizational skills, attention to detail, and warm communication style will contribute to our commitment to providing high-quality patient care.
Key Responsibilities
Collaborate with physicians to secure prior authorizations as per patients' insurance plan requirements and assist in obtaining necessary signatures for personalized care plans.
Thoroughly gather, verify, and document patient information, including insurance and eligibility details, ensuring accurate and updated medical records within our Electronic Health Record (EHR) system.
Effectively manage the clinic schedule, proactively addressing cancellations and no-shows, and promptly communicating any schedule changes to clinicians and staff.
Act as the primary point of contact for our valued patients, liaising with logistics personnel to ensure smooth coordination of appointments and services.
Utilize phone, mail, and email channels to communicate with patients and caregivers regarding scheduling, insurance coverage, and information related to referring providers.
Stay well-informed about evolving healthcare laws, regulations, and industry developments, providing insights to support informed business decisions and maintain compliance.
Foster positive relationships by serving as a bridge between the billing department and patients, addressing billing inquiries, and offering educational support.
Desired Qualifications
Preferred Bachelor’s Degree or equivalent experience in a related field.
Exceptional customer service skills, combined with clear and effective communication abilities.
2-3 years of experience in an outpatient clinic environment, with a strong preference for rehabilitation and telehealth exposure.
Profound understanding of pertinent insurance regulations, ensuring adherence to relevant guidelines.
Proven capacity to prioritize tasks, manage multiple responsibilities, lead projects, and cultivate strong working relationships across various levels of the organization, including Senior Management.
Join our compassionate team as a Patient Care Coordinator, where your dedication and expertise will contribute to enhancing the lives of our patients. We value diversity, innovation, and excellence in patient care, and we look forward to welcoming an enthusiastic individual who shares our commitment.
Employment Type: Full-Time
Salary: $ 40,000.00 50,000.00 Per Year