Office Manager & Intake Jobs

For us, clients come first.

Stahancyk, Kent & Hook is a family law firm that has been providing clients with creative solutions for difficult times since 1986. Our dedicated team focuses on providing clients exceptional legal services and outstanding customer service. We look for the most positive pathway to resolution for clients. With such unwavering standards, solid protocols and ever-expanding schedules, our professional team thrives with these challenges. It feels good to do it right and we celebrate working together. Stahancyk, Kent & Hook was named a 2021 Top Workplace by the Oregonian.

Current Opening:

Our Prineville, Oregon office seeks adedicated office manager and intake specialist.This team member is integral to scheduling Central Oregon new client intakes and managing the day-to-day operations of our Prineville office.

Key Working Factors to consider:

• People who work well with us enjoy our focus on all the details with a professional, caring style.
• Hours: Monday-Friday 8:00 AM to 5:00 PM (hours may vary given firm needs).
• Your base of work is from the Prineville office.
• Our firm operates with urgency, candor, and resilience to appropriately work through high pressure situations with grace and ease.
• We leave nothing to chance and have processes in place to guide you.

Consider yourself:

• Do you naturally consider & care about all the items that make a situation positive and seamless for others?
• Even during stressful moments can you be calm and orderly, knowing you’ve put the right details in place?
• Have you consistently found you like to be counted on for multiple details for others?
• Would you enjoy this level of responsibility and opportunity?

Intake:

The Client Intake Specialist will communicate with potential new clients who contact the firm through phone, email, and website submission; research prospective new clients and related parties using firm databases and web-based applications, conduct conflicts checks, manage the firm’s client matter database, and open new files. We are seeking a candidate with the following:

Required, Critical Qualifications and Skills for this Position:

• Proficiency in Microsoft Office applications, including Word and Outlook.
• Strong organizational and time-management skills.
• Ability to learn and work in a fast-paced, dynamic environment.
• Enthusiasm for developing creative solutions to problems.
• Excellent customer service skills.
• Strong professional communication skills (both verbal and written).
• Confident, well-spoken, engaging personality.
• Problem-solving, empathetic listening skills.

Office Manager:

As office manager, you will help facilitate the day-to-day operations of our Prineville office. Some common responsibilities would include (but are not limited to) the following:

• Maintaining the facilities: Replacing indoor / outdoor lightbulbs, repairing broken furniture when possible, troubleshooting appliances, etc. Outdoor property upkeep (leaf blowing, bulb planting, watering, etc.).
• Scanning projects.
• Maintaining/updating office files, both paper and electronic.
• Manage 3rd party vendors such as the landscaper and housekeeper.
• Processing mail, email, faxes, and hand deliveries.
• Assisting with basic office needs such as keeping desk items stocked, offices clean, setting up and cleaning up daily lunches, and creating comfortable and presentable office spaces for our clients.
• Organize and seasonally decorate the office.
• Supply ordering.

Qualifications: Our ideal candidate would have the following skill sets:

• Superior attention to detail.
• Bachelor’s Degree preferred.
• Enthusiastic about teamwork; able to adapt and think quick, remain professional.
• Ability to lift 50 lbs.
• Natural talent for staying organized and productive in a dynamic, deadline-driven environment.
• Professional in attire.
• Excellent oral and written communications.
• Proficient in Microsoft Office suite.
• Valid driver’s license and clean driving record.
• Experience in an administrative support or customer service role and/or 1-2 years of relative office experience is preferred.

Benefits:

We provide medical, dental, life insurance, paid time off, and enrollment in our 401K-retirement plan.

If you find after reading this, checking out our website: www.stahancyk.com, and considering your strengths/interests, you’d like the role; contact us.

Please include your resume, a cover letter, and three references.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including State and Federal protected classes.

• Salary: $3,500.00 per month