Office Coordinator Jobs

Kind Senior Care is a leading private home care business dedicated to providing high-quality and compassionate care to individuals in need. We specialize in personalized home care services tailored to meet the unique needs of each client. Our mission is to enhance the lives of our clients and their families by providing exceptional care and support.
: We are seeking an experienced and highly organized Office Coordinator to join our team. As the Office Coordinator, you will play a crucial role in ensuring the smooth operation of our office and the efficient scheduling of both clients and caregivers.
Responsibilities:

• Liaise with our client care manager to address any scheduling concerns or changes in care requirements.
• Actively participate in the recruitment process of caregivers, including sourcing candidates, conducting initial screenings, and conducting interviews.
• Manage the onboarding process for new caregivers, including paperwork, background checks, and training coordination.
• Provide general administrative support, including managing phone calls, emails, and other correspondence.
• Maintain effective communication with caregivers, ensuring they receive necessary information and updates regarding schedules.
• Manage the on-call schedule for caregivers, ensuring 24/7 coverage and addressing any urgent scheduling needs.
• Manage and oversee the daily operations of the office, including caregiver scheduling, administrative tasks, record keeping, and data management.
• Coordinate and schedule client appointments, ensuring appropriate caregiver coverage for each client.
• Manage the weekly billing process for clients, ensuring accuracy and timely submission of invoices.
• Collaborate with the management team to develop and implement efficient scheduling and communication and training systems.

Requirements:

• High level of confidentiality and professionalism.
• Compassionate and empathetic approach towards clients and caregivers.
• Knowledge of caregiver recruitment processes and experience in supporting the hiring process is desirable.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and the ability to adapt to changing situations.
• Previous experience in a scheduling role, preferably in the healthcare or home care industry.
• Proficiency in office management software and tools, such as scheduling software, spreadsheets, and databases.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, caregivers, and the management team.