Office Operations Coordinator Jobs

Salary: $£Competitive + excellent benefits (bonus, pension, healthcare, life cover etc.)

Location: INSERT – CUSTOM PER JOB

About The Role

The Office Operations Coordinator works in collaboration with the wider Office Operations staff to provide consistent support of the day to day needs of their physical office space and staff as well as supporting global initiatives. This person will work closely with the site leader to maintain the company culture and uphold our mission, vision, and values in all they do. The ideal candidate views Fishawack Health’s employees as their clients and works to ensure that each employee’s experience is as positive as possible. A friendly can-do attitude is a must in this role.

About Fishawack Health

Fishawack Health (FH) is a leading global commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

The future of health is fast-paced and complex, demanding a different approach. Established in 2001, our 1,500+ healthcare experts combine their knowledge and expertise across our core disciplines — Medical; Marketing; Policy; Value, Evidence, and Access; and Consulting.

Working across the product and service lifecycle, together with our teammates in shared creative teams (Creative Studio, Editorial Services, Motion, Digital, Events, and Media) and Group Services, we engage our collective force to innovate and solve the complex healthcare challenges of today and tomorrow.

We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Fishawack Health, we imagine a healthier world and build the connections to make it happen.

What You’ll Do

Local

• Manages internal and external client meetings (conference room setup, catering, clean-up)
• Performs front desk receptionist duties (greets visitors, checks, and distributes mail, and accepts deliveries)
• Follows proper billing protocol to process monthly expense report
• Maintains office equipment (phones, copiers, coffee machine, etc.) Schedules maintenance as needed.
• Maintain local office COVID-19 procedure and documentation support
• Maintains office supply stock (takes inventory, orders supply, and handles delivery)
• Provides basic on-site IT support as needed
• Maintains the general appearance of meeting rooms, public spaces, and kitchens, including unloading dishwasher, periodically cleaning out refrigerators and inventory stocking
• Acts as local office fire warden (attend annual building training, maintain fire drill checklist, lead annual fire drill, etc.)
• Acts as main point of contact for on-site employees on all office related matters, including providing concierge level service for all visiting executives and clients
• Assist with coordination of local office events and philanthropy in collaboration with the global employee experience group and site leader.
• Maintains contractual relationships with local vendors
• Works with the Head of Global Office Operations to implement office systems, layout changes and equipment procurement as needed
• Maintains local office alarm, building, and parking access controls
• Travels as needed

Global

• Provides support for the Office Operations ticketing system
• Provide support to company home workers
• Performs other operational duties and works on special projects to support the global team as assigned
• Supports the company’s health and safety requirements
• Provides administrative support for the company seat booking application

Travel Manager Responsibilities

• Support ground transportation booking as needed
• In collaboration with company travel agency partner agents, supports multi-city travel booking, including air, hotel, and train

About You

• Ability to routinely lift and carry objects weighing 15-35 pounds
• AA degree or equivalent work experience
• Strong attention to detail and organizational skills
• Demonstrated ability to juggle multiple priorities
• Helpful manner with the ability to build strong relationships with team members
• 1+ years’ operations or office management experience in an office environment
• Effective verbal and written communication skills
• Computer proficiency in Microsoft Office (MS Outlook, Excel, Word, PowerPoint)

What We Can Offer

Fishawack Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization to encourage diversity of thought, inclusive behavior, and innovative solutions. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have offices in 19 city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.

Reasonable adjustments

Fishawack Health is an equal opportunities employer and place where everyone is welcome. We believe success lies in our differences and only by embracing these differences can we build a healthier world together. We strongly encourage people from minority backgrounds, LGBTQIA+, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

We Encourage All Applicants To Read Our Company

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