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Ocm & Training Leader Jobs
Company | Kroger Technology & Digital |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-09-27 |
Posted at | 8 months ago |
Position Summary
Drive adoption of change initiatives across technology teams required to meet business objectives. Focus on the strategy of change management and the people side of change, including changes to business processes, systems and technology, job roles, organizational structures, and associate training. Supervise a team in rolling out OCM and training initiatives that will drive faster adoption, greater utilization and higher proficiency to achieve strong business results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
- Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Develop a set of actionable and targeted change management plans including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
- Identify resistance and performance gaps, and work to develop and implement corrective actions
- Manage and support teams in integrating change management and training activities into their project plans
- Partner with Kroger Learning & Development COE to provide input on training materials
- Implement the Kroger Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition efforts
- Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner
- Coordinate conduct and measure training deployment and competencies
- Develop training/supporting materials and deliver OCM training to the organization; both formal and informal learning events
- Create and manage measurement systems to track adoption, utilization and proficiency of individual changes
Minimum Position Qualifications
- 5+ years Experience leading large scale change initiatives within Technology Teams (Level 10)
- Excellent oral/written communication skills
- 8+ years Experience leading large scale change initiatives within Technology Teams (Level 11)
- Able to work effectively at all levels in an organization
- Problem solving and root cause identification skills
- Ability to travel independently
- Demonstrated leadership capability and ability to influence others without formal authority
- Certified by a professional Change Management organization as a Change Management Professional
- Any Experience and knowledge of change management principles and methodologies
- Familiarity with project management and process improvement methodologies and tools
- Demonstrated ability to prepare, interpret and make decisions based on qualitative and quantitative data
Desired Previous Experience/Education
Bachelor's Degree in Business Administration, Organizational Behavior or HR management
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
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