Night Auditor Jobs

WHERE YOU WORK

Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte’s local culture featuring a new craft cocktail focused lobby bar “billy barr” named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio.

WHY YOU’RE HERE

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!)

Availability Requirements

Full-time or Part-time, Evening, Weekends required

Benefits

• Medical/Dental/Vision
• 401K
• Gym Membership
• Paid Time Off
• Discounted room benefits

• Handle guest requests
• Must be able to prioritize job functions in order to meet deadlines.
• Prioritize job functions in order to meet deadlines.
• Input and update financial information into corporate communications network.
• Ensure overall guest satisfaction.
• Ensure accuracy of all numbers reported including statistics.
• Prepare and distribute month-end reports.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, wake-up calls, etc.).
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Respond to governmental inquiries upon receipt.
• Must be willing to cross train in other accounting or hotel-related areas.
• Audit and reconcile financial and statistical reports.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Perform other duties as requested by management.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Late/Overnight shift
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Flexible and long hours sometimes required.
• Guest Service Experience preferred.
• Computer knowledge/skills required.
• Attend all hotel required meetings and trainings.
• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.