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Company | The Wurzak Hotel Group |
Address | Fort Lauderdale, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-07-31 |
Posted at | 10 months ago |
Job Summary Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. Responsibilities
- Other duties as assigned
- Maintain all areas of the front desk
- Document any guest accidents by completing the accident report form
- Take the initiative to greet guests in a friendly and warm manner
- Cover other areas of hotel as needed
- Complete the maintenance log whenever a complaint is reported
- Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
- Explain and provide any promotional items to each guest checking in
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
- High School diploma/GED required
- Attention to detail and organized
- Experience handling cash, credit card procedures, and use math concepts
- Customer service experience required
- Previous experience in hospitality preferred
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