Night Auditor Jobs

We are looking for a night auditor that has experience in hotels. If you have experience with accounting, the IHG brand or Opera PMS it is preferred. Must be able to work weekends and holidays. Flexibility is necessary.

Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion.

Working hours: 11 p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends required. May have occasional overtime during special events and full occupancy.

Job Duties

• Audits all accounts to ensure they are in balance. The audit includes city ledger, reservation deposits, credit card accounts and room/restaurant charges.
• Other duties as assigned by Guest Service Mgr or as business and demand dictates.
• Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest.
• Serves as manager on duty during shift.
• Responsible for making regular deposits in accordance with the hotel’s deposit procedure.
• Serves as information agent for hotel guests and handles problems and requests as they arise.
• Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable.
• Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for.
• Posts room, tax revenues, and no shows. Prepares final report of all accounts.
• Answers hotel switchboard and forwards calls appropriately.

Qualifications And Skills Needed

• Enthusiastic, out-going personality and interpersonal skills.
• Must be computer and keyboard proficient.
• Department: Front Desk
• Clerical and cash handling experience required.
• Supervisor: Guest Service Manager
• Position requires high school diploma or equivalent
• Excellent customer service skills.
• Must have excellent verbal communication skills.
• Prior hotel front desk experience required.