Night Auditor (11Pm - 7:30Am) ($16 Per Hour)

Who We Are:
Wurzak Hotel Group is a leader in vertically-integrated hospitality. We’ve successfully developed and managed a growing portfolio of top tier branded assets throughout some of the most pivotal moments in the last three decades- proving our position as one of the industry’s premier hotel investment groups. We are a premium hotel portfolio and a great core management team, with hotels currently under construction and a robust acquisition pipeline, looking to build out our above-property support functions.
Mission Statement:
To deliver memorable experiences and create meaningful moments in the lives of our guests and team members.
What We Offer:
Generous PTO and Holiday Pay
401K after 60-days of employment
Competitive Wages
Health Benefits after 60 Days of Employment
Employee Recognition Luncheons
Job Summary Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. Responsibilities

• Cover other areas of hotel as needed
• Maintain all areas of the front desk
• Complete the maintenance log whenever a complaint is reported
• Explain and provide any promotional items to each guest checking in
• Document any guest accidents by completing the accident report form
• Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
• Other duties as assigned
• Take the initiative to greet guests in a friendly and warm manner
• Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house

Qualifications

• Customer service experience required
• High School diploma/GED required
• Experience handling cash, credit card procedures, and use math concepts
• Attention to detail and organized
• Previous experience in hospitality preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.