National Brand Ambassador Manager

Cydcor, a leader in outsourced sales, has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business growth goals. Cydcor has garnered a reputation for sales excellence and expertise, consistently exceeding client expectations and driving revenue growth, to become one of the most trusted names in outsourced sales.

Our National Brand Ambassador - Field Manager will partner with our client’s retail program to manage the store relationships, drive awareness, implement initiatives, collect and communicate market intelligence and increase sell-outs across territories. The NBM is responsible for mentoring and training sales reps. The role is expected to be a champion of the current process and must be a process innovator throughout the organization while providing a high level of service to client representatives and co-workers and assisting the organization in achieving a service excellence culture.

Primary Duties:

• Connect with local retail partner stores, and field and district management to identify regional training opportunities. Deliver associate training within the assigned territory
• Develop and maintain strong relationships with client field leadership and retailer field leadership and associates within assigned territory
• Support strategic initiatives and marketing programs
• Ensure and promote strong relationships with the field team and Regional Leadership to ensure communication continuity and adoption of all directives
• Execute action plans at territory and store levels with a focus on driving increased sales, market share, store mind share, and sell-out performance
• Build and lead a team of Brand Ambassadors to deliver sales and brand awareness for new clients in Big Box retailers
• Influence Regional, District, and Store leaders to support share increase and sell-out strategies within their assigned territory locations
• Respond to retailer issues and concerns in a timely manner
• Train, educate, and motivate appropriate store personnel on product features, customer benefits, and overall value proposition
• Meet or exceed brand visual presence objectives by maintaining the physical presence of display models in assigned retail locations
• Store Support (In-Person and Virtual) of the Brand Ambassador team including below-
• Ensure the development and maintenance of strong relationships with all vendors. This includes the adoption of all pertinent product knowledge and promotional activity.

Qualifications:

• Negotiation skills
• Strong interpersonal skills, understanding of how to develop and maintain business relationships
• Flexibility to work weekends and travel when required
• 3-5 years of training, sales, account management, retail management experience, or related experience
• Proven record as a leader and manager
• Proven self-starter
• Ability to incent and drive sales reps to perform and deliver client expectations
• Excellent communication skills
• Strong communication skills, both verbal and nonverbal, for writing, speaking, listening, and presentations
• Basic analytical skills
• Critical thinking ability, connecting pieces of information together across varied data sources

Working Conditions:

• 40%-50% travel required
• This position is remote

"Cydcor will consider qualified candidates with criminal histories in a manner consistent with the law."