Moma Ps1 Gallery Associate - Part Time

ABOUT MoMA PS1

PS1 was born out of New York’s alternative space movement in the 1970s, transforming an abandoned nineteenth Century schoolhouse in Long Island City, Western Queens, into a space for artists and their collaborators to generate ideas and present work.

Located in what was once an industrial enclave, the institution has now become a creative landmark in the fastest growing residential neighborhood in the country. In 1976 PS1 was registered as an independent non-profit in a City-owned building, and in 1982 it became the first Cultural Institutions Group member (CIG) that focused on contemporary art as part of NYC’s Department of Cultural Affairs. Then, in 2000 PS1 also established an affiliation with the Museum of Modern Art and in 2010 it became known as MoMA PS1.

In 2022-23 we have a budget of approximately $11MM and are a team of around 50, led by an independent Board of Directors. Working with an evolving constellation of practitioners, neighbors, and partners, we are committed to the critical work of diversity, access, and inclusion. It is through these lenses that we examine and build our programs, relationships, and organizational culture. We champion how artists are at the intersection of the social, cultural, and political issues of their time. We center equity in how we work and what we do.

We recognize that a successful candidate will meet many of the requirements listed on this job description, but may not meet 100% of the qualifications. If much of this job description describes you, we encourage you to apply for this role.

SUPERVISION

Visitor Engagement Associates report to the Assistant Director of Visitor Engagement, and take direction from the Assistant Manager. Gallery Associates also work closely with other staff members from the Operations, Programs Production, and External Affairs Departments.

Responsibilities

• Supporting the front entrance: Reception

− Create a welcoming, inclusive, positive and informative experience as the first point of contact for visitors in our museum entrance.

− Communicate information on past, present and upcoming exhibitions

− Promptly share any visitor questions and concerns to the Visitor Engagement Management.

• Supporting museum galleries

− Offer a high level of customer service in all Visitor Engagement positions as needed and assigned, including but not limited to gallery, podium, and coat check. − Report visitor feedback to Assistant Director and Assistant Manager on a regular basis.

− Communicate to visitors and respond to visitor questions about content of exhibitions and programs at assigned gallery positions.

− Lead public visitor tours and scheduled group tours of long-term installations and temporary exhibitions.

− Professionally communicate any artwork safety prompts or interactive instructions to visitors.

− Proactively report any art or visitor related incidents or emergencies in a timely manner and adhere to reporting protocol and procedures.

− Proactively report any special visitor needs as they arise.

− Perform other duties related to visitor hospitality and customer service (i.e. coat check, etc.) as needed and assigned.

− Participate in mandatory walkthroughs, workshops, and department trainings.

• Supporting museum events

− Support a wide-range of museum events and programs from a visitor experience and logistical standpoint, including but not limited to the following events: Night of the Museum, Warm Up, Neighbor Night, etc.

− Perform other duties related to visitor hospitality and customer service as needed and assigned during museum events.

− Support event set-up, including but not limited to, signage placement, table setting, device/ POS preparation, stanchion set-up, and/or cleaning public-facing locations.

− Utilize ticketing/checking-in systems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum of 1 year experience in visitor services, hospitality, and/or sales, or an acceptable equivalent combination of education and experience.
• Ability to understand and follow verbal and written instructions.
• Proactive observation and awareness abilities, including ability to foresee potential problems and escalate to appropriate levels.
• Ability to work effectively and collegially as part of a larger team in both daily operations and in large scale events.
• Ability to work Holidays, as required by exhibitions and special events.
• Strong interest and engagement with contemporary artistic practices and/or museums.
• Excellent customer service and communication skills, including ability to present information effectively in one-on-one and group settings, and to facilitate a positive and inclusive dialogue with the audience.

SALARY $21.75 per hour

Scheduled Days - Thursday and Monday

TO APPLY

For additional information and to apply visit

https://www.momaps1.org/about/jobs

Covid 19 considerations: Candidates must be vaccinated for Covid 19.

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions.

PS1 is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.