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Mgr- Quality Assurance Jobs
Company | L'Oréal |
Address | Manchester, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Personal Care Product Manufacturing,Manufacturing |
Expires | 2023-07-02 |
Posted at | 10 months ago |
Summary
The Quality Assurance Manager manages daily Quality Assurance and Inventory Control activities for the L'Oréal Dermatological Beauty (LDB) distribution operation. This role will ensure processes related to out-of-specification investigations and product shelf life are completed and quality control documents are maintained to meet regulatory and company standards. The Quality Assurance Manager collaborates with internal and external groups such as contract manufacturers, contract assembly, and internal cross-functional areas, such as Operations, Procurement, Regulatory, and Logistics to problem-solve any issues which impact customer service. The Quality Assurance Manager will also lead, coordinate and/or participate in safety, quality, service, cost, and morale initiatives and find innovative solutions to problems.
Position Responsibilities
The Quality Assurance Manager manages daily Quality Assurance and Inventory Control activities for the L'Oréal Dermatological Beauty (LDB) distribution operation. This role will ensure processes related to out-of-specification investigations and product shelf life are completed and quality control documents are maintained to meet regulatory and company standards. The Quality Assurance Manager collaborates with internal and external groups such as contract manufacturers, contract assembly, and internal cross-functional areas, such as Operations, Procurement, Regulatory, and Logistics to problem-solve any issues which impact customer service. The Quality Assurance Manager will also lead, coordinate and/or participate in safety, quality, service, cost, and morale initiatives and find innovative solutions to problems.
Position Responsibilities
- Manages ADI process (Authorization for Destructions)
- Oversight of inventory activities such as: daily cuts, cycle counts and exception management of wave planning to ensure accuracy, release, reject and hold status
- Identification & resolution of materials with incomplete replenishment strategy
- Leads Inventory Control personnel in accordance with policies and procedures
- Planning and execution of the annual physical inventory and cycle count program
- Development and implementation of slotting and replenishment strategy including:
- Leads QA inspections of L’Oréal promotional components and finished goods in conformance to L’Oreal standards and specifications.
- Slotting optimization strategy & execution
- Prepares reports of non-conformance, accurate data and records within shared QA group directory
- Resolves and/or escalates all quality issues concerning components and finished goods production
- Additional operational projects assigned as needed
- Provide SAP support for the LDB Team
- Presents key performance information and updates to SalonCentric and LDB Leadership
- Demonstrated problem solving skills
- Working knowledge of distribution procedures, processes and systems
- Travel up to 15%
- SAP knowledge required
- Ability to work under pressure and meet deadlines
- Proficiency in spreadsheets and data bases
- 4-year college degree preferred
- Ability to manage complexity
- At least 1-year direct management/leadership experience
- Ability to seek effective and efficient ways to achieve results
- Excellent leadership and communication skills and presentation ability to enable discussions
- Strong organizational and analytical skills
- Must be flexible, detail oriented, and a change agent with the ability to multi-task
- Ability to work with a high degree of reliability and autonomy
- At least 2-3 years of applicable professional experience in related role
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