Medical Office Receptionist Jobs

Be part of the team that is transforming the way behavioral healthcare is delivered! At The SOL, we believe an integrated patient first mentality leads to quality care and outcomes. Join our team of collaborative and passionate team members who care deeply for our patients and each other. The receptionist a key team member that helps support all office operations and must have a high level of professionalism, accuracy, and timeliness. Under the direction of the Clinic Office Manager, the receptionist will not only assist patients but other staff members and clinicians to positively impact the client experience, patient care, and clinician satisfaction. The receptionist will ensure the seamless operation of the clinic, promote a positive client experience and clinician satisfaction, and be generally involved in all day-to-day aspects of the clinic. How You Will Have an Impact:

• Work extensively within the Company's electronic health record (EHR) to manage client and clinician workflow, scheduling activities, billing initiatives, and other practice management functions.
• Manage all client scheduling activities including phone services, email inquiries, general logistics, etc.
• Ensure compliance with all policies and procedures in accordance with State and Federal Regulations for client care and services (HIPAA, CMS, OSHA, or other governing agencies).
• Maintain accurate schedules and notes in our electronic health record (EHR).
• Support general day-to-day clinic operations from the front desk to ensure smooth daily operations.
• Along with Clinic Office Manager, manage and support client journey and client engagement.
• Provide timely and direct communication with clients regarding any services required.
• Provide outstanding customer service to clients, customers, and referral sources.

We Seek a Medical office receptionist That:

• Can interact and work professionally and effectively with a diverse population.
• Has experience with front-desk service activities such as greeting clients, scheduling appointments, answering phones, operating within the practice management system to include patient registration tasks, insurance verification, collection and posting of time-of-service collection of copay and deductible amounts, as well as check-in/check-out processes.
• Is highly organized and able to juggle many tasks at once.
• Can demonstrate positive team interactions and promotion of Company culture with other Clinical Team Members.
• Is professional and exceptional communication skills, both written and verbal.
• Has a strong work ethic, passionate and enthusiastic personality with a high degree of integrity, humility, and a positive attitude.
• Is experienced working within a physician practice or healthcare services setting (preferred).
• Has solid working knowledge of insurance plans; group health, HMO, PPO, etc.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able effectively communicate over the phone.
• Must be able to lift up to 15 pounds at times.

Compensation: This position offers competitive salary starting at $21 per hour and a generous benefits package.

The Company

Are you ready to be part of a growing, value centric healthcare organization? At Sol Mental Health, we are on a mission to help individuals find healing and balance. Our goal is to increase access to mental healthcare in a safe, inclusive, and non-judgmental environment where our patients and team members feel supported.

Be part of a special team of clinicians and support experts in Colorado, Maryland, New York and Texas. We offer competitive pay and benefits, professional development, and a collaborative culture.