Medical Office Associate - Nyu Langone Orthopedic Hospital *P/T 17.5 Hrs Per Week, Varied Days & Shifts*

1111834_RR00076979 Job ID: 1111834_RR00076979

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about NYU Langone Orthopedic Hospital, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Medical Office Associate.

In this role, the successful Medical Office Associate is responsible for assisting in the coordination of an outpatient physical therapy department. Duties include, but not limited to interaction with a diverse patient population, insurance carriers and medical center staff; greeting visitors, answering the telephone, accurately capturing patient demographic information and efficient practice record-keeping. The position requires exposure to sensitive patient information necessitating considerable use of tact and diplomacy.

Job Responsibilities

• Processes incoming and outgoing documents.
• Confirms the insurance coverage for all patients and referral on file (where applicable) the day before the start of the physicians' office hours.
• Performs record-keeping and filing in an efficient manner.
• Properly inputs all patient demographic and billing information into computerized billing system.
• Performs other duties as assigned.
• Performs reception activities which may include addressing inquiries, assisting staff, patients or general public and answering telephones.

Minimum Qualifications

High School Graduate or equivalent combination of education and experience. Excellent communication skills. Typing (60 WPM). Proficiency working with computers, specifically the Microsoft Office Suite. Professional demeanor fielding a high volume of daily patient telephone calls. Ability to learn established physician offices software packages and adheres to best office practices including but not limited to providing quality customer service and a business casual dress code

Preferred Qualifications

Two (2) years of experience working in a physicians private practice. Graduate of a Business/Secretarial School or equivalent combination of academic and professional experience. Knowledge of medical terminology and CPT and ICD-9 coding and medical billing

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital at NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view the NYU Langone Orthopedic Hospital at NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $21.76 - $32.63 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here