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Medical Office Assistant (Start Midwest)

Company

Cancer & Hematology Centers of Western Michigan
Address , Grand Rapids, 49546, Mi
Employment type
Salary
Expires 2023-07-20
Posted at 11 months ago
Job Description
Medical Office Assistant- START Midwest
General Summary
Facilitate excellent patient care by supporting and collaborating with clinic team.
Benefits of Working at CHCWM
  • Day shift. No holidays or weekends.
  • Paid holidays
  • Low-cost benefits including medical, dental, vision, 401k retirement, and more for all benefit eligible team members.
  • Performance based wage increases
Job Qualifications
  • Required to successfully complete orientation program
  • Required High School Diploma or equivalent
  • Preferred one year experience in an outpatient physician practice or healthcare setting
Essential Functions
  • Welcomes and communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
  • Learns and performs Front Office positions as deemed necessary by management. These may include Scheduling Coordinator, Registration Specialist, Health Information Specialist, Patient Care Technician, New Patient Referral Specialist, Operator, and Prior Authorization Specialist.
  • Assume day-to day accountability for the delivery of quality services through consistent application of polices, procedures, protocols, and standards.
  • Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
  • Completes administrative responsibilities such as scheduling, registering patients, and order entry.
  • Performs routine administrative and patient care duties throughout the clinic to assist nursing, providers, and other care team members.
  • Assists with ongoing quality improvement to provide efficient, cost-effective care.
CHCWM Team Philosophy
Team members must demonstrate the ability to work with others by having a positive attitude and can-do spirit. Our major focus is on doing what is best for our patients, providers, and other team members. Honesty and integrity are essential qualities.