Medical Office Assistant Jobs

The Staff Pad has partnered with a community health center outside of Tucson, Arizona. We are seeking a Medical Billing Representative - Business Office Assistant to join our clients organization that has been recognized as a "National Quality Leader" by the US Department of Health and Human Services. As a Medical Billing Representative - Business Office Assistant, you will be responsible for providing staff support to the Supervisor of Billing/Business Office in maintaining and operations the firms business systems. You will also liaise with Team Leads and Medical Billing Representatives in a collaborative effort.

Enjoy beautiful state parks that offer tranquil fishing and boating experiences, golf courses with breathtaking views of the rivers, mountains & wildlife and walking trails!

Perks

• Life, Long-Term Disability, Dental & Vision Insurance
• 401 K with a 5% match
• PTO + 9 Paid Holidays
• 100% paid health insurance

Responsibilities

• Perform other related duties as assigned.
• Process all insurance claims promptly, utilizing electronic and paper claims.
• Provide support to the Patient Accounts Specialist when necessary.
• Monitor and follow up on accounts until balances are resolved or turned over to the self-pay portion.
• Respond to requests for assistance from colleagues at Mariposa in a positive and helpful manner.
• Enter insurance payments into patient accounts and process benefit correspondence, ensuring accurate record-keeping.
• Review credit accounts and initiate refunds to insurance companies or patients as required.
• Maintain strict confidentiality regarding patient accounts.
• Prioritize work received and complete tasks on time.
• Ensure professional and courteous treatment of staff and patients as necessary, optimizing customer service.
• Identify and correct billing errors.
• Print daily reports, verify payment entry, balance at day end, and post batches on a daily basis.
• Handle correspondence from insurance companies, answer telephone calls, screen inquiries, and provide information as needed.

Requirements

• Knowledge of insurance company operating procedures preferred.
• Knowledge of medical billing practices and clinic policies and procedures preferred.
• Knowledge of medical terminology, ICD-10, CPT and HCPCS coding preferred.
• High School Diploma or equivalent
• One or more years of experience in medical office environment is preferred.
• Bi-lingual in English/Spanish is preferred.

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