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Company | Cella |
Address | Seattle, WA, United States |
Employment type | CONTRACTOR |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-28 |
Posted at | 9 months ago |
Location: Remote
- Understand misses, wins, and gaps, and provide actionable solutions to ultimately drive better customer outcomes.
- Maintain the enablement hub of resources, content and collateral to allow more "right message, right time" interactions between the frontline teams and customers.
- Drive the analysis of usage and adoption of the tools, processes, and assets we create for our frontline teams.
- Invest in frontline research, empathy 'ride along' or shadows to collect critical feedback and insights to inform and optimize your work.
- Partner with the Training team to prepare all training materials for live frontline team sessions, to be leveraged in everything from new hire onboarding to ongoing education.
- Drive the end: end creation of best-in-class enablement content and collateral.
- Ensure the hub is up to date, the latest Marketing messaging frameworks or claims are being leveraged, and promotions have a start and end date.
- Support the frontline marketing enablement Sr. Manager in delivering the "right message, right time" strategy for our frontline teams.
- Own the content development process and execution.
- A proven collaborator and great communicator.
- Experience creating content from scratch, analyzing performance and actioning on next steps.
- A track record of success partnering with Sales.
- Energized from moving fast, thinking big, and solving for ambiguity.
- Excellent problem-solving and analytical skills.
- 2+ years of experience in Marketing or Sales strategy and operations, operations, or consulting.
- Experience in Highspot or some kind of e-learning content development/management tool a plus.
- 1+years of Sales Enablement experience or highly related B2C revenue-driving experience a plus.
- Excellent project management skills.
- Education: Bachelors
- Experience level: Entry Level
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