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Marketing Associate Jobs
Company | PrettyLitter |
Address | Los Angeles Metropolitan Area, United States |
Employment type | FULL_TIME |
Salary | |
Expires | 2024-02-12 |
Posted at | 8 months ago |
Marketing Associate, Social Media + Influencer
Come join PrettyLitter, one of the largest and fastest-growing pet brands in the nation. Our flagship product uses revolutionary color-changing crystals to help cat parents detect potential health issues before urgent medical care is needed. PrettyLitter is always innovating as a pet wellness brand, strategically expanding our product offerings to meet and exceed cat parent needs, now including an additional scented litter, PrettyPlease premium cat food, and more.
PrettyLitter is on the hunt for a Los Angeles-based Marketing Associate to be the conversational voice of PrettyLitter across social media as well as support our social and influencer marketing initiatives.
You should be a ‘people person’ with great customer service skills and the ability to jump into cat community conversations with sparkling wit. You should be able to act as the face and voice of our brand and manage community communications across TikTok, Instagram, Facebook, and Twitter.
The ideal candidate is a self-starter willing to jump in and help build our social and influencer programs in new and exciting ways.
What You'll Do
- Respond to customer complaints on social media, diffusing tension and empathetically addressing misinformation or moving conversations to customer service. Escalate to management where appropriate.
- Update budgeting documents to help the team maintain timely tracking
- Monitor social sentiment and engagement and report on trends and highlights that can inform other teams at PrettyLitter.
- Support the Social + Influencer Marketing Manager in tracking social media performance and creating reports
- Create monthly reports on social sentiment trends that can inform other teams at PrettyLitter.
- Coordinate influencer marketing initiatives to help accomplish the influencer marketing team’s business goals.
- Participate in team brainstorms and provide social-first ideas/concepts
- Compile and track rave reviews from customers, reaching out for permission to use in our advertising materials.
- Coordinate with brand/creative team to ensure brand consistency
- Stay up-to-date with social media trends
- Proactively comment across social media to join the conversation in the cat community and earn positive brand impressions.
- Help identify influencers and potential partner opportunities in the cat and pet care community. Gather live influencer links for reporting and monitoring
What You Bring to PrettyLitter
- Exceptional skills in identifying customer challenges/solutions, effective communication and empathy for our customers.
- Love cats and understand internet culture.
- Organizational, time-management, and prioritization skills
- Be a team player and have the ability to work independently
Job Details
- This role will travel approximately 2 weeks per year for company retreats and meet-ups
- This is a full-time, exempt position
- The salary range for this role is: $65,000 - $80,000.
- PrettyLitter is a remote company, generally working Pacific Time hours, however, this role will meet in-person with our Social Media Manager in Los Angeles regularly
PrettyLitter Is...
- A culture that values creative critical thinking and listening with curiosity, never being afraid to rethink systems and step outside of our comfort zones
- Ready to just roll with it and have a sense of humor
- Always ready to grow and learn; we step up to the challenge
- Authentic and open; we treat each other like friends
- A team of highly capable, curious, and inclusive people who are eager to roll up their sleeves and work together to tackle or build anything
Our Benefits & Perks
- Flexible vacation
- Fully accommodated travel to onsites and fun company retreats
- Flexibility to work from anywhere with a team that operates on pacific hours
- 401(k) with employer matching
- Opportunities for career development (and a lot of opportunities for growth and learning within PrettyLitter)
- Comprehensive medical, dental, and vision insurance
- WeWork access
- Team culture building, happy hours, frequent gifts, and prizes
- Charitable donation matching up to $3,000 per year and paid volunteer days
- Generous and personalized wellness stipend
- Free and discounted product
More About Us
PrettyLitter is on a mission to improve the lives of pets with its innovative wellness products and provides peace of mind for pet owners. PrettyLitter’s products include the groundbreaking, early-detection, health monitoring cat litter delivered monthly direct to customers’ homes. Next came PrettyPlease, the ultimate feline health food designed to be paired with PrettyLitter. The premium food is formulated to keep cats optimally healthy, energetic, strong and living long, now with accompanying dental PIPS oral health treats and premium wet food.
Pretty Litter, Inc. is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. If you are passionate about PrettyLitter’s mission and think you have what it takes to be successful in this role even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application.
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