Manager - Vendor Performance

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Tuition Reimbursement
• Health Insurance
• Paid Time Off
• Dental Insurance
• Employee Assistance Program
• Retirement Plan
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts

Join Our Team as a Fleet Management Services Leader: Drive Efficiency, Growth, and Exceptional Performance!

Get ready to lead and optimize vendor performance at a dynamic and innovative automotive group! As a Manager of Vendor Performance at Holman Enterprises, you'll be at the forefront of enhancing relationships with vendors, ensuring top-notch service delivery, and maximizing value for the organization. Your strategic acumen and leadership will drive continuous improvement initiatives, while collaborating with cross-functional teams to achieve outstanding results. Join us in Mount Laurel, NJ, and be a key player in a thriving, forward-thinking company committed to excellence and customer satisfaction. Embrace this opportunity to make a real impact and take vendor management to new heights!

What You'll Do:

• Proactively report on department goals, metrics, and profits, identifying opportunities for enhancement and fostering the growth potential of our high-performing team.
• Showcase your leadership by effectively coaching and providing development opportunities within multiple areas or departments.
• Cultivate strong and lasting relationships with our esteemed clients and vendors, ensuring that all parties uphold their commitments to our Service Level Agreements (SLAs).
• Nurture our valuable Holman Vendor network while exploring new opportunities and vendor relationships to drive further success.
• Develop a proactive approach to manage vendor performance, evaluating key metrics to ensure they represent the very best of Holman and exceed our clients' expectations.
• Spearhead the maintenance operations and administrative support, streamlining processes and optimizing the tools we use to manage operations effectively and efficiently.
• Drive system improvements, contributing to the implementation of cutting-edge tools to enhance our internal operations.
• Provide dedicated support for vehicle warranty activities, demonstrating our commitment to exceptional after-sales service.

What we are looking for:

• Skilled in coaching, providing performance feedback, and fostering development opportunities;
• Excellent organizational and analytical abilities;
• 5 years of proven leadership experience;
• Customer-centric approach with an innate ability to identify solutions.
• Bachelor's degree in a related field or equivalent work experience;
• Knowledge of the automotive industry is critical, Fleet Management Experience preferred;
• Strong leadership skills with experience in managing and developing teams;

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.