Manager, Revenue Management Service Sales

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Manager, RMS Sales’ principal function is to support the VP Revenue Management Services in growing the RM Service program for the benefit of franchise hotels.

This position will influence the sales process for growing Revenue Management Services and will partner with Operations, Property Openings, Development, Brand leaders and other departments to ensure partner teams are selling the program effectively and have top-notch materials to do so.
Additionally, all relevant selling materials, including but not limited to; brochures, one page reference materials, MyPortal updates, brand communications and notifications, Year-end annual review of all RM Service contracts, Maintenance of DocuSign terms and requirements will be performed and maintained by this individual.

What you'll do

Revenue Management Sales

• Work with hotels to identify an RMS solution that works for them
• Work with internal teams to build out target lists
• Actively call and engage with targeted hotels identified that would greatly benefit from Revenue Management Services
• Regularly reach out and communicate to hotels to identify and sell a Revenue Management platform to best suit their needs
• Work with VP of Revenue Management Services to update annual FDDs based on trends and projections

Relationship Management

• Partner with internal customers to create and implement Revenue Management Services growth plans

Value realization

• Understand business needs, use cases, data, and metrics identified to measure success

Communication

• Develop a communication cadence with Revenue Management leadership on updates that impact RMS Sales

Enhancement

• Find incremental revenue opportunities to cross sell and upsell current Franchisees

You'll be successful if you have

• Ability to work simultaneously on a number of initiatives and priorities often under pressure.
• Excellent interpersonal and communication skills (both written and verbal) to work with people at all levels and from all backgrounds and parts of the world.
• Ability to effectively prioritize tasks and work on multiple projects or work streams simultaneously.
• Ability to capture and articulate business needs with diverse stakeholder with varying perspectives.
• Results orientated and dependable.
• Ability to work well both independently and as part of a team to achieve goals and targets.
• Flexibility during times of change and open to multiple points of view and possible solutions.
• Ability to work effectively in a fast-paced complex environment.
• Ability to work without specific instructions in an ambitious environment; problem solve.
• Liaise with multiple departments on an ongoing basis to ensure successful implementation of RMS solutions.
• Self-starter, exhibiting initiative, confidence, professionalism and good judgment.
• Ability to make business decisions with integrity and honesty.

Required Qualifications/Experience

• Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, or a relevant field of work, or an equivalent combination of education and work-related experience.
• Ability to communicate business needs to the Business Intelligence Group.
• Strong knowledge of Revenue Management and Revenue Management systems, Microsoft Office applications, including knowledge and experience in Sales or Marketing
• 3+ years of progressive work-related experience in hotel revenue management, hotel operations, yield management, consulting, or analytics.