Manager, Regional Revenue - Remote

Job description:
Job Summary

As part of Wyndham Hotels & Resorts’ dynamic revenue management team, the Revenue Manager is responsible for optimizing room’s revenue for an assigned portfolio of hotels by strategically managing pricing, inventory, and channel distribution.  This candidate has the ability to successfully position properties in markets through pricing and yield management, and he/she perform analysis on price positioning, competitive set performance, and strategic planning of rate products.   

Responsibilities
1    Perform analysis and develop hotel strategies and tactics to optimize revenues.  Including but not limited to the following:
•    Conduct strategy calls base on contracted service
•    Historical and future demand analysis
•    Business mix analysis
•    Competitive set analysis
•    Create strategies based on analysis    
2    Change hotel rates and inventory restrictions, by day, to ensure the property is properly priced in the market. Including but not limited to:
•    Setting/managing rates by season, rate category and by room type
•    Maintaining channel parity
•    Monitoring competitive pricing and responding accordingly 
•    Manage inventory restrictions (MLOS)    
3    Conduct regular revenue meetings, via phone, with property leadership.  Track and communicate the effectiveness of defined strategies and tactics making recommendations for on-going adjustments:
•    Weekly tracking / status reports
•    End of month reviews    
4    Additional ad hoc analysis and/or project work as requested by WHG revenue management leadership
•    Group displacement analysis 
•    Price Value Comparison
•    Potential property visit as determined necessary    

 

Complexity

•    Strategic influence over assigned portfolio.
•    Work consists of routine tasks, processes, or operations. The employee selects and applies several clearly prescribed, standard policies and procedures. Rarely requires choosing between a few clear choices or discussing them with a supervisor to solve problems.
•    Problems generally involve the selection of standard procedures, organizing work, and checking results.  Answers are usually found by selecting from specific choices defined in standard work policies or procedures. 
•    Maybe asked to serves as a project support team member working to achieve defined goals. 
•    Require regular contact with property designated contacts; interaction within the department and periodic contacts with other departments, supplying or seeking information on specialized matters.

 

Scope/Financial Responsibility
•    The position has a revenue impact as it relates to ensuring that Brand Standards, Revenue Management Policies and Best Practices are adhered to for a specific portfolio of hotels. All these are designed to generate incremental revenues, customer loyalty, and increase brand awareness for properties while minimizing opportunity costs of not having adequate rates and inventory available for sale across various channels.

Abilities/Key Competencies

•    Strong analytical skills and ability to translate and present metrics into actionable proposals.
•    Highly proficient in Excel; experience with business intelligence/reporting tools to pull data and reports
•    Above average organizational skills; ability to successfully manage multiple activities in parallel, across various management levels.
•    Above average communication skills; ability to confidently and clearly interact remotely with property and brand resources; convey ideas clearly in voice and in writing.
•    Ability to analyze and present findings from quantitative data; can assimilate information and data from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
•    Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
•    Must have a basic understanding of financial terms and P&L statements. 
•    Must maintain composure and objectivity under pressure.

 

Experience/Certificates/Education
•    Bachelor’s degree preferred.  Focus in Economics, Business, Finance, or Statistics preferred.
•    2-3 years of successful progressive experience in a revenue management, finance, strategy, or hotel operations role.
•    Experience using hotel industry or travel industry inventory, PMS systems, is a plus.  
•    HMSI CRME is a plus.  

 

Organizational Relationships
The incumbent will be remote or based in Parsippany office and will report directly to the Regional Director of Revenue Management or a Senior Manager with dotted line responsibility to a Corporate Director of Revenue Management.